Field Service Fitter

Hitachi Construction Machinery; Newcastle; On-site; AUD 55,000 - 83,000; Full time

Benefits offered by this job

Competitive pay

Flexible roster

Employee perks program

Career growth

Inclusive culture

Health insurance discounts

Employee referral program

Parental leave

Training & upskilling

Job summary

Hitachi Construction Machinery Australia Pty Ltd in Newcastle seeks a Field Service Fitter to diagnose, service and repair Hitachi equipment in the field and workshop. You will build strong customer relationships, complete service reports, and ensure work meets safety and quality standards.

A mechanical trade qualification and current license are required, with OEM/earthmoving experience preferred. This permanent full-time role offers a competitive hourly rate, flexible roster options, employee

Qualifications

• Relevant Mechanical Trade Qualification (Commercial Vehicle trades considered).
• Current driver’s license.
• Ability to work autonomously and proactively solve technical issues.
• OEM or earthmoving equipment experience is highly regarded.
• High Risk Work Licences (Forklift, Dogging, Working at Heights) highly regarded but not essential.
• Customer-focused mindset with strong communication skills.
• Commitment to safety, quality and continuous improvement.

Responsibilities

• Diagnose, service and repair Hitachi construction and earthmoving equipment in the field.
• Build and maintain strong relationships with our customer base.
• Complete and submit service reports and documentation in a timely manner.
• Ensure all work is completed in line with Hitachi’s safety and quality standards.

Skills

Mechanical trade

Driver's license

Autonomous work

Earthmoving equipment experience

High Risk Licences (Forklift, Dogging,

Customer-focused mindset

Safety and quality commitment

Job description

About Us

Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment, backed by a strong reputation for quality products, reliable service, and exceptional people.

The Opportunity

Hitachi is seeking a motivated and safety-focused individual to join our Newcastle Service team as a Field Service Fitter based out of our Beresfield branch.

Reporting to the Service Supervisor, you will be responsible for providing diagnostics, repair and maintenance services to our customer's equipment both in the field and workshop environments.

This role is perfect for someone focused on quality service, proactive problem-solving, and delivering exceptional service outcomes.

You will also be responsible for:

• Diagnose, service and repair Hitachi construction and earthmoving equipment in the field
• Building and maintaining strong relationships with our customer base
• Complete and submit service reports and documentation in a timely manner
• Ensure all work is completed in line with Hitachi’s safety and quality standards

About You

To be successful in this role, you will have:

• A relevant Mechanical Trade Qualification (Commercial Vehicle trades will also be considered)
• Current driver’s license
• Ability to work autonomously and proactively solve technical issues
• OEM or earthmoving equipment experience is highly regarded
• High Risk Work Licences (Forklift, Dogging, Working at Heights, etc.) highly regarded, but not essential
• A customer-first mindset with strong communication skills
• Commitment to safety, quality and continuous improvement

Hitachi Benefits - What's on Offer

• Competitive hourly rate + superannuation + company biannual bonuses
• Flexible roster options available, depending on operational requirements
• Exclusive Employee Perks: Access to our Employee Orange Benefits Program, offering discounts on a wide range of everyday goods and services
• Career: Permanent full-time role with a globally recognised OEM, providing stability and long-term career growth
• Supportive & Inclusive Culture: Work with approachable leaders who value your ideas, encourage innovation, and support your success
• Health & Wellbeing: Discounted Medibank health insurance plus access to our Employee Assistance Program (EAP) for you and your family
• Refer & Be Rewarded: Earn cash rewards through our Employee Referral Program when you successfully refer a friend
• Family-First Benefits: Paid parental leave policy to support you and your family during life’s important moments
• Learning & Development: OEM-led training, continuous upskilling, and genuine opportunities for career progression within the business

At Hitachi, we are proud to be an Equal Opportunity Employer who recruits based on merit and capabilities. We encourage and support a diverse talent pool of skill, ethnicity and gender, to create a wide culture of shared values and enriched experiences in our business.

As part of our recruitment process, successful candidates may be required to undergo background checks, including (but not limited to) criminal history record checks and employment medical assessments.