Field Service Fitter

Hitachi Construction Machinery Group; Emerald; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Overtime opportunities

Permanent full-time employment

Wellbeing and safety focus

Career development

Job summary

Hitachi Construction Machinery Australia is seeking an experienced Field Service Fitter to join our Emerald team on a 7/7 roster. You will provide diagnostic, maintenance and repair services on Hitachi and related mining and construction equipment across customer sites in the region.

The role offers variety, autonomy and a focus on building strong customer relationships while maximizing equipment performance in the field.

Qualifications

• Strong diagnostic and troubleshooting abilities.
• Excellent communication and customer service skills.
• Ability to work independently in remote field environments.
• Commitment to workplace health and safety.

Responsibilities

• Perform diagnostics, maintenance, repairs and component replacements on mining equipment.
• Conduct breakdown and fault-finding activities in field service environments.
• Complete scheduled servicing and preventative maintenance tasks.
• Ensure all work is performed safely and in accordance with procedures.
• Maintain accurate service reports and documentation.
• Build and maintain strong customer relationships through timely service delivery.
• Identify opportunities to improve equipment reliability and performance.
• Promote a culture of safety and Total Customer Satisfaction.

Skills

Diagnostic skills

Customer service

Communication

Teamwork

Education

Heavy Diesel Trade Qualification

Job description

Hitachi Benefits

• Competitive remuneration package with potential overtime opportunities


• Permanent full-time employment with a leading OEM


• Company culture focused on employee wellbeing, safety and career development


• Ongoing training and development opportunities to support your career growth


• Opportunity to work on industry-leading construction and mining equipment


• Access to employee benefits and reward programs
  

The Opportunity

An exciting opportunity exists for an experienced Field Service Fitter to join our Emerald team on a 7/7 roster. Working across customer sites throughout the region, you will provide high-quality diagnostic, maintenance and repair services on a range of Hitachi and associated mining and construction equipment.

This is a hands-on role that offers variety, autonomy and the opportunity to build strong customer relationships while delivering exceptional service and maximising equipment performance in the field.

To be successful in this role, you will need:

• Perform diagnostics, maintenance, repairs and component replacements on mining equipment


• Conduct breakdown and fault-finding activities in field service environments


• Complete scheduled servicing and preventative maintenance activities


• Ensure all work is completed safely and in accordance with company and customer procedures


• Maintain accurate service reports and documentation


• Build and maintain strong customer relationships through professional and timely service delivery


• Identify opportunities to improve equipment reliability and performance


• Promote a culture of safety and Total Customer Satisfaction at all times
  

As the Ideal Candidate, You Will Have:

• Relevant Heavy Diesel Trade Qualification or equivalent


• Proven experience working on mining or construction equipment


• Strong diagnostic and troubleshooting skills


• Ability to work independently in remote field service environments


• Commitment to workplace health and safety


• Excellent communication and customer service skills


• Current and valid Australian driver's licence


• Ability to pass a pre-employment medical and drug & alcohol assessment


• A positive attitude with a strong focus on teamwork and continuous improvement
  

At Hitachi, we are committed to supporting our people and providing opportunities for long-term career growth.

Hitachi Construction Machinery Australia is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive workplace where everyone can thrive. Successful applicants will be required to complete the appropriate pre-employment checks, including medical, drug and alcohol screening, and reference checks.