Field Service Fitter

Hitachi Construction Machinery; Canberra; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Flexible roster options

Employee perks program

Career stability

Health and wellbeing benefits

Referral rewards

Parental leave

Learning and development

Job summary

Hitachi Construction Machinery (Australia) Pty Ltd is seeking an experienced Heavy Diesel Mechanic to join our Service team as a Field Service Fitter based out of our Canberra branch. You’ll work on Hitachi and Bell machinery across the ACT and surrounding regions, backed by world-class training and support.

Flexible rosters available to suit operational requirements. You’ll perform onsite diagnostics, repairs and maintenance while delivering exceptional customer service and maintaining strong

Qualifications

• Certificate III in Mobile Plant Technology, Diesel Mechanics or equivalent.
• Current driver's license.
• Ability to work independently and solve technical issues.
• OEM or earthmoving equipment experience (highly regarded).
• Strong communication and customer service skills.
• Commitment to safety, quality workmanship and continuous improvement.

Responsibilities

• Perform onsite diagnostics, repairs and maintenance on Hitachi equipment.
• Provide technical support and troubleshooting in the field.
• Deliver exceptional customer service and maintain strong customer relationships.
• Complete service documentation accurately and on time.
• Work safely and in line with company quality and safety standards.

Skills

Field service

Diagnostics

Troubleshooting

Customer service

Safety compliance

Education

Certificate III in Mobile Plant Technology / Diesel Mechanics or equivalent

Job description

Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment, known for our quality products and strong customer partnerships.

The Opportunity

We are seeking an experienced Heavy Diesel Mechanic to join our Service team as a Field Service Fitter based out of our Canberra branch. You’ll work on cutting-edge Hitachi and Bell machinery across the ACT and surrounding regions, backed by world-class training and support.
Flexible working rosters available depending on operational requirements.

Key Responsibilities

• Perform onsite diagnostics, repairs and maintenance on Hitachi equipment
• Provide technical support and troubleshooting in the field
• Deliver exceptional customer service and maintain strong customer relationships
• Complete service documentation accurately and on time
• Work safely and in line with company quality and safety standards

About You

• Certificate III in Mobile Plant Technology, Diesel Mechanics or equivalent
• Current driver's licence
• Ability to work independently and solve technical issues
• OEM or earthmoving equipment experience (highly regarded)
• Strong communication and customer service skills
• Commitment to safety, quality workmanship and continuous improvement

Hitachi Benefits - What's on Offer

• Rewarding Salary Package: Competitive hourly rate + potential overtime + earn company biannual bonuses! $150K OTE including base, allowances and potential overtime + company bonuses.
• Flexible roster options available, depending on operational requirements
• Exclusive Employee Perks: Access to our Employee Orange Benefits Program, offering discounts on a wide range of everyday goods and services
• Career: Permanent full-time role with a globally recognised OEM, providing stability and long-term career growth
• Supportive & Inclusive Culture: Work with approachable leaders who value your ideas, encourage innovation, and support your success
• Health & Wellbeing: Discounted Medibank health insurance plus access to our Employee Assistance Program (EAP) for you and your family
• Refer & Be Rewarded: Earn cash rewards through our Employee Referral Program when you successfully refer a friend
• Family-First Benefits: Paid parental leave policy to support you and your family during life’s important moments
• Learning & Development: OEM-led training, continuous upskilling, and genuine opportunities for career progression within the business

At Hitachi, we are proud to be an Equal Opportunity Employer who recruits based on merit and capabilities. We encourage and support a diverse talent pool of skill, ethnicity and gender, to create a wide culture of shared values and enriched experiences in our business.
As part of our recruitment process, successful candidates may be required to undergo background checks, including (but not limited to) criminal history record checks and employment medical assessments.