Field Service Engineer: Security Screening Systems (Brisbane)

Leidos Australia; City of Brisbane; On-site; AUD 70,000 - 110,000; Full time

Job summary

Leidos Australia is seeking a Field Service Engineer based in Brisbane to service security screening technologies across Queensland, the Northern Territory and Fiji. You will work with experienced engineers to maintain, upgrade and repair equipment at customer sites.

Great emphasis on customer relationships, problem solving and on-call support. The role requires travel across the region, a trade qualification in electronics, and a current driver's licence.

Qualifications

• Proven field service experience servicing electronic/mechanical equipment.
• Trade qualification in electronics or similar with a restricted electrical licence.
• Comfort with Windows and Linux systems and basic networking.

Responsibilities

• Perform preventative maintenance, upgrades and repairs at customer sites.
• Manage customer relationships and provide in-person and remote support.
• Complete service, expense and weekly time reports.
• Respond to issues and drive resolutions with customers.
• Contribute to improving service delivery performance.
• Participate in ongoing training to up-skill and enhance product knowledge.
• Rotate on-call roster including weekends and out-of-hours support.

Skills

Field service experience

Windows OS

Linux systems

Driver's licence

Customer service

Travel readiness

On-call support

Education

Electronics trade qualification or equivalent

Restricted Electrical Licence

Tools

Diagnostic tools

Networking basics

Job description

Leidos Australia is seeking a Field Service Engineer based in Brisbane to service security screening technologies across Queensland, the Northern Territory and Fiji. You will work with experienced engineers to maintain, upgrade and repair equipment at customer sites.

Great emphasis on customer relationships, problem solving and on-call support. The role requires travel across the region, a trade qualification in electronics, and a current driver's licence.