Field Service Engineer

Leidos Australia; City of Brisbane; On-site; AUD 70,000 - 110,000; Full time

Job summary

Leidos Australia is seeking a Field Service Engineer based in Brisbane to service security screening technologies across Queensland, the Northern Territory and Fiji. You will work with experienced engineers to maintain, upgrade and repair equipment at customer sites.

Great emphasis on customer relationships, problem solving and on-call support. The role requires travel across the region, a trade qualification in electronics, and a current driver's licence.

Qualifications

• Proven field service experience servicing electronic/mechanical equipment.
• Trade qualification in electronics or similar with a restricted electrical licence.
• Comfort with Windows and Linux systems and basic networking.

Responsibilities

• Perform preventative maintenance, upgrades and repairs at customer sites.
• Manage customer relationships and provide in-person and remote support.
• Complete service, expense and weekly time reports.
• Respond to issues and drive resolutions with customers.
• Contribute to improving service delivery performance.
• Participate in ongoing training to up-skill and enhance product knowledge.
• Rotate on-call roster including weekends and out-of-hours support.

Skills

Field service experience

Windows OS

Linux systems

Driver's licence

Customer service

Travel readiness

On-call support

Education

Electronics trade qualification or equivalent

Restricted Electrical Licence

Tools

Diagnostic tools

Networking basics

Job description

Work with world leading technology business at the forefront of innovation.

• Work with world leading technology business at the forefront of innovation.

• Role based in Brisbane, QLD

• Access to thousands of learning courses to upskill on Percipio.

Our team feel Leidos is a great place to work. Learn more about our culture and benefits by visiting us here .

Do Work That Matters Leidos Security Enterprise Solutions is a leading supplier of security screening technologies, including X-ray, Millimetre Wave Body Scanning, and IMS (Ion Mobility Spectrometry) Explosive Trace Detection, to various industries in the Asia Pacific Region and worldwide.

Your New Role and Responsibilities

We are seeking a Field Service Engineer based in Brisbane to support our security screening technologies across Queensland, the Northern Territory and Fiji.

Working closely with established Field Service Engineers based in Brisbane, this role involves servicing customer sites across the region and supporting critical security screening equipment.

Key responsibilities include:

• Performing preventative maintenance, upgrades and repairs at customer sites

• Managing customer relationships and providing support both in person and via the phone

• Completing service, expense and weekly time reports

• Responding to customer issues and seeing them through to resolution

• Contributing to the team's focus on improving service delivery performance

• Participating in ongoing training to up-skill and enhance product knowledge

• Participating in a rotating on call roster, including weekend and out of hours support as required

What You'll Bring to Make An Impact:

• Experience servicing electronic and mechanical equipment in a field service, industrial or technical environment

• A good understanding of computers and Windows operating systems

• Trade qualification as an Electronics Technician or similar, or a Restricted Electrical Licence

• Experience supporting Linux based systems or networked equipment

• Experience working with complex electronic systems, diagnostic tools and technical documentation

• Experience in aviation security, screening systems or other critical infrastructure environments

• Strong customer service and communication skills

• A current driver's licence and the ability to travel across Queensland, the Northern Territory and Fiji, including at short notice

Don’t worry if you don’t tick all the boxes – if you meet most of them, we encourage you to submit your application. We’re most interested in your strengths, what you want to learn and how far you want to go.

This position requires the successful applicant to be an Australian Citizen and able to hold and maintain an Aviation Security Identification Card (ASIC).

Diverse Team Members, Shared Values and a Common Purpose Leidos is an equal opportunities organization and is committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders, sexualities, and age groups.

Our five Advocacy Groups (Women and Allies Network, Young Professionals, Defence & Emergency Services, Action for Accessibility and Abilities and Pride+) provide an opportunity for team members to connect and collaborate on shared interests, and work to support and celebrate our diverse community.

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

Original Posting:

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range: The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

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Field Service Engineer • Brisbane, QLD, AU