Field Service Engineer - Rotating Equipment

Br2059 Ge Energy Power Conversion Uk Ltd. - Australia Branch; Sydney; Hybrid; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive remuneration package

Annual increases and performance bonus

Paid training and career development

Health, wellbeing and lifestyle benefi

Paid parental leave and volunteer leav

Job summary

GE Aerospace is seeking Field Service Engineers to deliver on-site and remote technical support for IT infrastructure, clinical diagnostics, medical devices, power systems and aerospace components around Sydney and NSW. You will install, configure, and test equipment, troubleshoot complex issues, and collaborate with clients and internal teams.

The role requires a diploma/bachelor/master in engineering or IT, 3+ years in service delivery or field engineering, strong communication skills, and a

Qualifications

• Diploma, Bachelor’s or Master’s degree in engineering, computer science, IT or related field.
• 3+ years of professional experience in service delivery, field engineering or related area.
• Hands-on experience with PC hardware, printers, peripherals and network infrastructure.
• Knowledge of network infrastructure including cabling and firewalls.
• Strong customer-service skills with clear communication.

Responsibilities

• Provide scheduled and ad hoc onsite and remote support to customers.
• Troubleshoot hardware, software, network and system issues.
• Install, configure and test equipment for projects.
• Assist with engineering tasks under senior guidance.
• Communicate effectively with clients and internal teams.
• Escalate critical issues to management when necessary.
• Support sales team with technical information during client visits.
• Follow company methodologies to deliver consistent high-quality service.
• Travel to client sites, sometimes internationally.

Skills

PC hardware

Networking

Customer service

Communication

Education

Diploma/Bachelor/Master in engineering or IT

Tools

MCP/MCITP/MCSE

Office 365 administration

Video conferencing tools (WebEx/Zoom/Polycom)

Windows Server (AD/DNS/DHCP/WSUS/GPO)

Networking equipment (firewalls/switches)

VDI/Azure/MDM

Project coordination tools

Job description

Location:

Sydney, New South Wales, Australia

Company Overview

Johnson & Johnson, Stryker, Roche, Power Protect, Supermicro, GE Aerospace, and other employers across the health and service sectors are hiring Field Service Engineers.

Job Summary

Field Service Engineers will provide technical support, installation, maintenance, troubleshooting, and customer service for a variety of equipment including IT infrastructure, clinical diagnostics, medical devices, power systems and aerospace components. Roles vary by industry but share common themes of on‑site service, remote support, and stakeholder collaboration.

Key Responsibilities

• Provide scheduled and ad hoc onsite and remote support to customers.
• Troubleshoot hardware, software, network and system issues.
• Install, configure and test equipment for projects.
• Assist with engineering tasks under senior guidance.
• Communicate effectively with clients and internal teams.
• Escalate critical issues to management when necessary.
• Support sales team with technical information during client visits.
• Follow company methodologies to deliver consistent high‑quality service.
• Continuously develop technical and communication skills.
• Travel to client sites, sometimes internationally.

Qualifications

• Diploma, Bachelor’s or Master’s degree in engineering, computer science, IT or related field.
• 3+ years of professional experience in service delivery, field engineering or related area.
• Hands‑on experience with PC hardware, printers, peripherals and network infrastructure.
• Knowledge of network infrastructure including cabling and firewalls.
• Strong customer‑service skills with clear communication.
• Ability to work independently and in teams.
• Supporting languages: English (professional proficiency).
• Valid driver’s licence (required for many roles).

Technical Skills

• MCP/MCITP/MCSA/MCSE or similar Microsoft certifications.
• Office 365 administration.
• Video conferencing support (Cisco WebEx, Zoom, Polycom).
• Windows Server and services (AD, DNS, DHCP, WSUS, GPO).
• Networking experience (firewalls, switches).
• VDI, Azure, MDM solutions.
• Project coordination experience.

Benefits & Perks

• Competitive remuneration package.
• Annual increases and performance bonuses.
• Paid training and career development.
• Health, wellbeing and lifestyle benefits.
• Paid parental leave and volunteer leave.
• Flexible work arrangements and hybrid options.
• Work‑life balance and supportive culture.

Equal Opportunity Statement

We are an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability or any other basis protected by law.

Other Employment Conditions

Contract: Full‑time, Permanent, Field‑Based. Working hours: Typical Monday to Friday 9 a.m. to 5 p.m., with on‑call rotations required. Frequent travel (up to 50–100% inter‑state or international) may be required.

All roles require a right to work in Australia and a reliable car for travel to client locations.