Field Service Engineer

Power Protect; Canberra; On-site; AUD 85,000 - 115,000; Full time

Benefits offered by this job

Company vehicle

Competitive wages

Career growth

Top-tier equipment provided

Employee referral bonus

Fitness Passport access

Novated leasing options

Paid parental leave

Volunteer leave

Safe systems of work

Leadership development

Job summary

Power Protect is seeking a Field Service Engineer in Fyshwick, ACT to deliver high-quality maintenance and installation across UPS, generators, DC battery and PFC systems. You will work on-site with clients, support installations, and help maintain reliable power infrastructure for critical operations.

Training and career development are provided in a fast-paced, hands-on environment. Ideal candidates will have electrical/electronics qualifications and a trade licence, plus hands-on

Qualifications

• Tertiary qualification in Electrical or Electronics.
• Electrical Trade Licence.
• Experience with UPS and/or Generator systems.
• Proven electrical service and maintenance experience.
• Strong troubleshooting and customer service skills.
• Full working rights in Australia.

Responsibilities

• Carry out maintenance, repair, and installation of UPS and DC battery systems.
• Maintain and service power factor correction and low-voltage electrical systems.
• Diagnose and troubleshoot electrical faults and control circuits.
• Replace and install UPS, DC, and PFC equipment safely and efficiently.
• Conduct field service and technical reporting for preventative and reactive works.
• Advise clients on upgrade or maintenance options and lifecycle improvements.
• Attend manufacturer training to maintain technical competency.
• Ensure safe work practices and contribute to the company’s safety culture.

Skills

Troubleshooting

Communication

Customer service

Safety awareness

Education

Electrical/electronics degree

Electrical Trade Licence

Tools

UPS systems

DC batteries

PFC equipment

Electrical testing tools

Job description

Field Service Engineer

Location: Fyshwick, Australian Capital Territory
Company: Power Protect
Employment Type: Full-Time, Permanent, Field-Based

The Role

We’re seeking a Field Service Engineerto deliver high-quality technical and maintenance services across critical power systems, including UPS, Generators, DC battery, and power factor correction equipment. You’ll partner with our clients and the Power Protect team to provide expert service, installation, and support, ensuring reliable power infrastructure for essential operations. The role also involves client engagement and problem-solving, contributing to a safe, professional, and high-performing service culture.

Recently completed your apprenticeship and eager to continue learning and developing your skills? We’re ready to support and train the right person to grow in this fast-paced, hands-on environment.

Why You’ll Love Working With Power Protect

• Company vehicle - modern fleet with tolls, fuel & insurance covered
• Competitive wages, yearly increases
• Career growth - paid training, study leave, and structured development pathways
• Top-tier equipment provided - laptop, phone, uniforms & PPE supplied
• Recognition & rewards - spot recognition vouchers and $2,000 employee referral bonus
• Health, wellbeing & lifestyle benefits - Fitness Passport access for you and your family to gyms and aquatic centres nationwide, employee discounts, and optional yearly paid flu vaccination vouchers
• Additional employee benefits including novated leasing options
• Paid parental leave & volunteer leave
• Safe systems of work and supportive leadership
• Opportunity to lead, mentor, and develop a skilled technical team
• Join a respected fire services business backed by the strength of BGIS

What You’ll Be Doing

Carry out maintenance, repair, and installation of UPS and DC battery systems

Maintain and service power factor correction and low-voltage electrical systems

Diagnose and troubleshoot electrical faults and control circuits

Replace and install UPS, DC, and PFC equipment safely and efficiently

Conduct field service and technical reporting for preventative and reactive works

Advise clients on upgrade or maintenance options and lifecycle improvements

Attend manufacturer training to maintain technical competency

Ensure safe work practices and contribute to the company’s safety culture

Your Education, Experience & Skills

Tertiary qualification in Electrical or Electronics (essential)

Electrical Trade Licence (essential)

Experience with UPS and/or Generator systems

Proven experience in electrical service and maintenance roles

Strong troubleshooting and problem-solving skills

Excellent communication and customer service abilities

Flexibility with working hours and travel

Attention to detail and commitment to safety excellence

Full working rights in Australia essential

About Power Protect

Power Protect is part of BGIS Technical Services - a leading provider of critical power and energy infrastructure services across Australia. We specialise in the maintenance, installation, and upgrade of uninterruptible power supplies, DC systems, generators, and related equipment. Backed by BGIS’s global network of over 12,000 people, Power Protect combines deep technical expertise with a strong commitment to safety, reliability, and client satisfaction.
Learn more about us here: https://apac.bgis.com/

We are an equal opportunity employer and strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQ individuals, and people from culturally diverse backgrounds.