Field Service Engineer

BGIS; Canberra; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Company vehicle

Competitive wages with yearly raises

Training & career development

Top-tier equipment provided

Referral bonus

Health & lifestyle benefits

Job summary

Power Protect is seeking a Field Service Engineer to deliver high-quality maintenance and installation services for UPS, DC battery systems, and power factor correction equipment across critical power infrastructure. The role emphasizes client engagement, safe working practices, and ongoing hands-on development in a fast-paced environment.

The candidate will work onsite in Fyshwick, ACT, with support from BGIS, and opportunities to lead a skilled technical team while growing professional

Qualifications

• Tertiary qualification in Electrical or Electronics is essential.
• Electrical Trade Licence is essential.
• Experience with UPS and/or Generator systems.
• Proven experience in electrical service and maintenance roles.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer service abilities.
• Full working rights in Australia essential.

Responsibilities

• Carry out maintenance, repair, and installation of UPS and DC battery systems.
• Maintain and service power factor correction and low-voltage electrical systems.
• Diagnose and troubleshoot electrical faults and control circuits.
• Replace and install UPS, DC, and PFC equipment safely and efficiently.
• Conduct field service and technical reporting for preventative and reactive works.
• Advise clients on upgrade or maintenance options and lifecycle improvements.
• Attend manufacturer training to maintain technical competency.
• Ensure safe work practices and contribute to the company's safety culture.

Education

Tertiary qualification in Electrical or Electronics

Electrical Trade Licence

Job description

Field Service Engineer

Job Description

Location: Fyshwick, Australian Capital Territory

Company: Power Protect

Employment Type: Full-Time, Permanent, Field-Based

The Role

We're seeking a Field Service Engineer to deliver high-quality technical and maintenance services across critical power systems, including UPS, Generators, DC battery, and power factor correction equipment. You'll partner with our clients and the Power Protect team to provide expert service, installation, and support, ensuring reliable power infrastructure for essential operations. The role also involves client engagement and problem-solving, contributing to a safe, professional, and high-performing service culture. Recently completed your apprenticeship and eager to continue learning and developing your skills? We're ready to support and train the right person to grow in this fast-paced, hands-on environment.

Why You'll Love Working With Power Protect

• Company vehicle - modern fleet with tolls, fuel & insurance covered
• Competitive wages, yearly increases
• Career growth - paid training, study leave, and structured development pathways
• Top-tier equipment provided - laptop, phone, uniforms & PPE supplied
• Recognition & rewards - spot recognition vouchers and $2,000 employee referral bonus
• Health, wellbeing & lifestyle benefits - Fitness Passport access for you and your family to gyms and aquatic centres nationwide, employee discounts, and optional yearly paid flu vaccination vouchers
• Additional Employee Benefits Including Novated Leasing Options
• Paid parental leave & volunteer leave
• Safe systems of work and supportive leadership
• Opportunity to lead, mentor, and develop a skilled technical team
• Join a respected fire services business backed by the strength of BGIS

What You'll Be Doing

• Carry out maintenance, repair, and installation of UPS and DC battery systems
• Maintain and service power factor correction and low-voltage electrical systems
• Diagnose and troubleshoot electrical faults and control circuits
• Replace and install UPS, DC, and PFC equipment safely and efficiently
• Conduct field service and technical reporting for preventative and reactive works
• Advise clients on upgrade or maintenance options and lifecycle improvements
• Attend manufacturer training to maintain technical competency
• Ensure safe work practices and contribute to the company's safety culture

Your Education, Experience & Skills

• Tertiary qualification in Electrical or Electronics (essential)
• Electrical Trade Licence (essential)
• Experience with UPS and/or Generator systems
• Proven experience in electrical service and maintenance roles
• Strong troubleshooting and problem-solving skills
• Excellent communication and customer service abilities
• Flexibility with working hours and travel
• Attention to detail and commitment to safety excellence
• Full working rights in Australia essential

About Power Protect

Power Protect is part of BGIS Technical Services - a leading provider of critical power and energy infrastructure services across Australia. We specialise in the maintenance, installation, and upgrade of uninterruptible power supplies, DC systems, generators, and related equipment. Backed by BGIS's global network of over 12,000 people, Power Protect combines deep technical expertise with a strong commitment to safety, reliability, and client satisfaction.

Learn more about us here: https://apac.bgis.com/

We are an equal opportunity employer and strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQ individuals, and people from culturally diverse backgrounds.