Field Service & After-Sales Technician – Mechanical & Electrical Equipment

ADVINSYS PTY LIMITED; Sydney; Vor Ort; AUD 55.000 - 90.000; Vollzeit

Benefits dieser Stelle

Flexible hours

Training & support

Field tools & travel arrangements

Career growth

Zusammenfassung

ADVINSYS PTY LIMITED is seeking a hands-on Field Service & After-Sales Technician to support our outdoor and smart equipment across Sydney. The role blends after-sales support, on-site servicing and troubleshooting with occasional residential and commercial site visits.

You will diagnose issues, perform repairs, coordinate parts and ensure customer satisfaction. A valid Australian driver's license and willingness to travel across Sydney are required; prior trade qualifications are advantageous.

Qualifikationen

• Hands-on experience in equipment troubleshooting, maintenance or repairs.
• Good practical problem-solving skills and confidence using tools.
• Strong customer service and communication skills.
• Able to work independently and manage field service tasks.
• Valid Australian driver's licence; willingness to travel across Sydney.
• Relevant trade qualifications or licences are advantageous; legally required licences for regulated work must be held.

Aufgaben

• Handle after-sales enquiries and service requests, communicate with customers and provide initial troubleshooting support.
• Diagnose equipment faults, carry out repairs and replace components where required.
• Attend customer sites across Sydney for inspections, servicing, repairs and product setup.
• Assist with product testing, warranty assessments and customer follow-ups.
• Maintain service records and provide technical feedback to the internal team.

Kenntnisse

Hands-on troubleshooting

Driver's license

Independent work

Customer service

Tool usage

Jobbeschreibung

Field Service & After-Sales Technician – Mechanical & Electrical Equipment

We are looking for a hands‑on and customer‑focused Field Service & After‑Sales Technician to support our growing range of outdoor and smart equipment.

This role combines after‑sales customer support, technical troubleshooting and on‑site servicing and repairs. You will handle customer service requests, diagnose equipment issues, coordinate repairs and attend residential and commercial sites across Sydney when required.

Experience with our specific products is not essential. We welcome candidates with transferable experience in mechanical, electrical or electromechanical equipment.

Key Responsibilities

• Handle after‑sales enquiries and service requests, communicate with customers and provide initial troubleshooting support.
• Diagnose equipment faults, carry out repairs and replace components where required.
• Attend customer sites across Sydney for inspections, servicing, repairs and product setup.
• Assist with product testing, warranty assessments and customer follow‑ups.
• Maintain service records and provide technical feedback to the internal team.

We welcome candidates with practical repair or servicing experience in areas such as:

• Air conditioning, HVAC systems and heat pumps.
• Lawn mowers, small engines and outdoor power equipment.
• Water pumps, electric motors and pool equipment.
• Large household appliances such as washing machines, refrigerators and dishwashers.
• Commercial cleaning equipment or other mechanical and electrical machinery.

About You

• Hands‑on experience in equipment troubleshooting, maintenance or repairs.
• Good practical problem‑solving skills and confidence using tools.
• Strong customer service and communication skills.
• Able to work independently and manage field service tasks.
• Valid Australian driver\'s licence and willingness to travel across Sydney.
• Relevant trade qualifications or licences are advantageous; any legally required licences for regulated work must be held.

What We Offer

• Flexible casual working arrangements based on service demand.
• Product training and technical support.
• Tools, parts and suitable travel arrangements for field work.
• Opportunity to grow with an expanding business.

Please note: This is a casual position with work offered according to business needs. Weekly hours are not guaranteed, and work availability may vary.