Field Service Tech – Mechanical & Electrical Equipment

ADVINSYS PTY LIMITED; Sydney; On-site; AUD 55,000 - 90,000; Full time

Benefits offered by this job

Flexible hours

Training & support

Field tools & travel arrangements

Career growth

Job summary

ADVINSYS PTY LIMITED is seeking a hands-on Field Service & After-Sales Technician to support our outdoor and smart equipment across Sydney. The role blends after-sales support, on-site servicing and troubleshooting with occasional residential and commercial site visits.

You will diagnose issues, perform repairs, coordinate parts and ensure customer satisfaction. A valid Australian driver's license and willingness to travel across Sydney are required; prior trade qualifications are advantageous.

Qualifications

• Hands-on experience in equipment troubleshooting, maintenance or repairs.
• Good practical problem-solving skills and confidence using tools.
• Strong customer service and communication skills.
• Able to work independently and manage field service tasks.
• Valid Australian driver's licence; willingness to travel across Sydney.
• Relevant trade qualifications or licences are advantageous; legally required licences for regulated work must be held.

Responsibilities

• Handle after-sales enquiries and service requests, communicate with customers and provide initial troubleshooting support.
• Diagnose equipment faults, carry out repairs and replace components where required.
• Attend customer sites across Sydney for inspections, servicing, repairs and product setup.
• Assist with product testing, warranty assessments and customer follow-ups.
• Maintain service records and provide technical feedback to the internal team.

Skills

Hands-on troubleshooting

Driver's license

Independent work

Customer service

Tool usage

Job description

ADVINSYS PTY LIMITED is seeking a hands-on Field Service & After-Sales Technician to support our outdoor and smart equipment across Sydney. The role blends after-sales support, on-site servicing and troubleshooting with occasional residential and commercial site visits.

You will diagnose issues, perform repairs, coordinate parts and ensure customer satisfaction. A valid Australian driver's license and willingness to travel across Sydney are required; prior trade qualifications are advantageous.