Field Service Advisor - Mining Equipment

Sandvik; Goonumbla; On-site; AUD 80,000 - 100,000; Full time

Benefits offered by this job

Competitive remuneration package

Salary sacrifice options

Paid Parental Leave

Flexible working options

Employee Assistance Program

Performance-based bonus incentives

Job summary

Sandvik in Goonumbla, NSW is seeking a Product Support Advisor to enhance the performance and reliability of Sandvik equipment. In this full-time role, you will provide hands-on support to customers, building strong relationships and collaborating with technical teams.

The ideal candidate will have a relevant trade qualification and experience in maintaining underground drilling or load and haul equipment. The position offers a competitive remuneration package, performance-based bonuses, and flexible working options.

Qualifications

• Strong mechanical aptitude with hands-on experience in maintaining underground drilling or load and haul equipment.
• Ability to operate autonomously with minimal supervision.
• Experience in managing service support activities.

Responsibilities

• Manage service support activities to achieve business goals.
• Oversee daily customer requirements while seeking value-add opportunities.
• Collaborate with the Sandvik team to ensure seamless support.
• Coach and mentor site-based technical personnel.
• Maintain appropriate stock levels for operational readiness.

Skills

Mechanical aptitude

Customer-focused mindset

Excellent communication skills

Ability to mentor others

Education

Relevant trade qualification

Job description

Sandvik in Goonumbla, NSW is seeking a Product Support Advisor to enhance the performance and reliability of Sandvik equipment. In this full-time role, you will provide hands-on support to customers, building strong relationships and collaborating with technical teams.

The ideal candidate will have a relevant trade qualification and experience in maintaining underground drilling or load and haul equipment. The position offers a competitive remuneration package, performance-based bonuses, and flexible working options.