Field Safety and Quality Specialist

NBN Co ltd.; Coffs Harbour; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

18 weeks parental leave

Flexible holidays

EAP programs

Discounted gym memberships

Salary sacrificing options

Career development support

Inclusive work culture

Job summary

NBN Co Ltd in NSW is seeking a Field Safety and Quality Specialist to conduct front-line safety assurance and inspections across our fibre and wireless networks. You will help ensure compliance with quality requirements and rectify non-conformities.

You will mentor DP crews, support planning and delivery, and promote safe working practices. A company vehicle, laptop, tools and device allowance are provided, with travel across FTTP, FTTN, FTTB, FTTC, HFC, FW and SAT.

Qualifications

• Experience in Civil or Telecommunications Field Operations.
• Knowledge of copper and fibre technologies and installation processes.
• Hands-on field engineering experience, troubleshooting during testing phases.

Responsibilities

• Lead front-line safety assurance activities and physical quality inspections on nbn workers and infrastructure.
• Ensure compliance with quality requirements and take corrective actions for non-compliance with nbn standards.
• Mentor and guide delivery partner crews and supervisors to support safe planning and delivery of works.
• Contribute to safe working practices and quality processes across multiple technologies (FTTP, FTTN, FTTB, FTTC, HFC, FW, SAT).

Skills

Field safety

Quality inspections

Stakeholder communication

Coaching and mentoring

Job description

Job Expectations

Build your career and Australia’s future. Not many people can say they are working on building Australia’s future - with us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and employee benefits. This role is based in the Central Coast, NSW area. As this is a field-based position, flexibility to travel is essential.

nbn employee benefits:

• 18 weeks of paid parental leave
• Options to purchase leave and flexible holidays
• Employee Assistance Programs (EAP)
• Discounted gym memberships + other corporate benefits
• Options for salary sacrificing including novated leasing and many more.
• An inclusive work culture that prioritises balance and wellbeing
• A company that offers ongoing training and support with a focus on your career growth and professional development.

A bit about your role

As the Field Safety and Quality Specialist, you will be responsible for conducting front-line safety assurance activities and physical quality inspections on nbn workers and infrastructure. Your role will ensure compliance with all quality requirements taking necessary actions to rectify any non‑compliance with nbn standards. Additionally, you will provide mentoring and guidance to support the effective planning and delivery of works and provide input and recommendations to enhance safe working practices and quality processes. You will be provided with a company vehicle, laptop, tools, uniform, and phone (or device allowance). You will predominantly undertake both pre and post compliance activities covering the full range of field tasks across all our technologies which include: FTTP (Fibre to the Premise), FTTN (Fibre to the Node), FTTB (Fibre to the Building), FTTC (Fibre to the Curb), HFC (Hybrid Fibre Coaxial), FW (Fixed Wireless) and SAT (Satellite).

A bit about you

If this sounds like the role for you, it’s likely you bring strong experience in a Civil or Telecommunications Field Operations environment, with a solid understanding of telecommunications construction and activation methodologies. You’re knowledgeable in copper and fibre technologies and their installation processes and ideally have hands‑on experience in field engineering—particularly troubleshooting during testing phases and resolving exchange‑related issues. Your ability to effectively engage with customers and stakeholders, especially when delivering technical or construction briefings, sets you apart. You’re confident in coaching and upskilling Delivery Partner (DP) crews and supervisors, fostering a culture of continuous improvement. Experience in aerial network construction is considered a significant asset, as is familiarity with NSW‑specific legislation and operational practices. You’re a strong communicator who can guide, mentor, and motivate team members while building solid relationships with internal and external stakeholders. You collaborate effectively with other safety and quality team members to maintain a consistent and aligned approach, and you’re adept at engaging with customers and community representatives to address any quality‑related concerns.

Life at nbn

To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them. A more inclusive working world nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Platinum Employer, and have active employee‑led diversity pillars.

Equal Opportunities for All

We champion equal opportunities for all employees.

Worker Type Permanent Time Type Full time

nbn is the team behind the design, build and operation of the nbn™ network - one of Australia’s largest technology infrastructure projects, which will help better connect Australians with each other and the rest of the world, no matter where you live. But the nbn™ network is so much more than access to fast internet. A state‑of‑the‑art communications network opens up a world of possibilities in areas such as education, business, innovation, healthcare, flexibility, and entertainment. It will help ensure our digital future, and give Australians benefits we can all enjoy, for decades to come.

To be eligible for this role, you must have full working rights in Australia.

Please note that this role is a permanent opportunity and applications will close at midnight on 27th November.

At nbn, you’ll work with inspirational leaders and innovators in their field, help take on engaging and exciting work, and seek original solutions to new challenges every day. Things move quickly at nbn, and opportunities present themselves all the time. At nbn, you have an incredible chance to broaden your skills and widen your horizons. This is a once in a lifetime opportunity to accelerate your career, and shape your own future, along with Australia’s.