Field Safety and Quality Specialist

NBN Co ltd.; Brisbane; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

18 weeks parental leave

Employee Assistance Programs (EAP)

Discounted gym memberships

Salary sacrificing options (novated)

Career development & training

Company vehicle, laptop, tools, and; 5

Job summary

nbn is seeking a Field Safety and Quality Specialist to conduct front-line safety assurance activities and physical quality inspections across our technologies. You will ensure adherence to nbn standards, rectify non-conformances, and provide mentoring to improve safe working practices and quality processes.

You will be provided with a company vehicle, laptop, tools, uniform, and phone or device allowance. This field-based role requires travel and is based in the Brisbane area with a focus on

Qualifications

• Experience in Civil/Telecommunications Field Operations.
• Solid understanding of telecommunications construction and activation methodologies.
• Knowledge of copper and fibre technologies and installation processes.

Responsibilities

• Conduct front-line safety assurance activities and quality inspections on workers and infrastructure.
• Ensure compliance with quality requirements and rectify non-conformances.
• Mentor and guide delivery partners to support safe and efficient work delivery.

Skills

Field operations

Telecom

Copper & fibre tech

Troubleshooting

Stakeholder engagement

Coaching teams

Tools

Field equipment

Job description

Job Expectations

Build your career and Australia’s future. Not many people can say they are working on building Australia’s future - with us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and employee benefits. This role is based in the Toowoomba, QLD area. As this is a field-based position, flexibility to travel is essential.

nbn employee benefits:

• 18 weeks of paid parental leave
• Options to purchase leave and flexible holidays
• Employee Assistance Programs (EAP)
• Discounted gym memberships + other corporate benefits
• Options for salary sacrificing including novated leasing and many more.
• An inclusive work culture that prioritises balance and wellbeing
• A company that offers ongoing training and support with a focus on your career growth and professional development.

A bit about your role

As the Field Safety and Quality Specialist, you will be responsible for conducting front-line safety assurance activities and physical quality inspections on nbn workers and infrastructure. Your role will ensure compliance with all quality requirements taking necessary actions to rectify any non-compliance with nbn standards. Additionally, you will provide mentoring and guidance to support the effective planning and delivery of works and provide input and recommendations to enhance safe working practices and quality processes.

You will be provided with a company vehicle, laptop, tools, uniform, and phone (or device allowance).

You will predominantly undertake both pre and post compliance activities covering the full range of field tasks across all our technologies which include:

• FTTP (Fibre to the Premise)
• FTTN (Fibre to the Node)
• FTTB (Fibre to the Building)
• FTTC (Fibre to the Curb)
• HFC (Hybrid Fibre Coaxial)
• FW (Fixed Wireless)
• SAT (Satellite)

A bit about you

If this sounds like the role for you, it’s likely you bring strong experience in a Civil or Telecommunications Field Operations environment, with a solid understanding of telecommunications construction and activation methodologies. You’re knowledgeable in copper and fibre technologies and their installation processes and ideally have hands‑on experience in field engineering—particularly troubleshooting during testing phases and resolving exchange‑related issues. Your ability to effectively engage with customers and stakeholders, especially when delivering technical or construction briefings, sets you apart. You’re confident in coaching and upskilling Delivery Partner (DP) crews and supervisors, fostering a culture of continuous improvement. Experience in aerial network construction is considered a significant asset, as is familiarity with NSW-specific legislation and operational practices. You’re a strong communicator who can guide, mentor, and motivate team members while building solid relationships with internal and external stakeholders. You collaborate effectively with other safety and quality team members to maintain a consistent and aligned approach, and you’re adept at engaging with customers and community representatives to address any quality‑related concerns.

Application Process

You may find that your experience does not match every requirement listed but, if this role has piqued your interest or resonates with where you are in your career, we encourage you to apply rather than self‑select out. We are interested in transferable skills, and your skills and perspective could be exactly what we would value to strengthen our team.

Life at nbn

To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them. A more inclusive working world nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Platinum Employer, and have active employee‑led diversity pillars.

nbn is the team behind the design, build and operation of the nbn™ network – one of Australia’s largest technology infrastructure projects, which will help better connect Australians with each other and the rest of the world, no matter where you live. But the nbn™ network is so much more than access to fast internet. A state of the art communications network opens up a world of possibilities in areas such as education, business, innovation, healthcare, flexibility, and entertainment. It will help ensure our digital future, and give Australians benefits we can all enjoy, for decades to come. At nbn, you’ll work with inspirational leaders and innovators in their field, help take on engaging and exciting work, and seek original solutions to new challenges every day. Things move quickly at nbn, and opportunities present themselves all the time.

It is a once in a lifetime opportunity to accelerate your career, and shape your own future, along with Australia’s.

Equal Opportunities for All

We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by [e-mail] or calling our Recruitment Accessibility Enquiry Line at [phone]. Please note, this line is dedicated to accessibility‑related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.

Please note, this role is a permanent opportunity and applications will close at midnight on 27th November. To be eligible for this role, you must have full working rights in Australia.

Worker Type: Permanent
Time Type: Full time
Field Base Location: Brisbane Metro South.