Field Property Assessor – 3D Digital Capture

Sync Technologies; Sydney; On-site; AUD 80,000 - 120,000; Full time

Benefits offered by this job

Car allowance

Company hardware provided

Full training provided

Job summary

Sync Technologies is seeking a Field Property Assessor – 3D Digital Capture to perform on-site inspections across Sydney Metro, capturing accurate digital twins of damaged properties using our 3D capture technology. You'll work directly with homeowners to document conditions while applying your building and insurance knowledge.

This is a hands-on, field-based role with training provided. You'll join a fast-growing insurtech team, receive a competitive salary plus superannuation and a car

Qualifications

• Strong customer service and communication skills to put anxious homeowners at ease.
• Strong background in Insurance Claims or Building Estimating/Supervising, with experience reading scopes of work.
• Keen eye for detail and willingness to learn how to identify physical building damage on-site.
• Full unencumbered Australian Driver's Licence.

Responsibilities

• Visiting residential properties throughout Sydney Metro on a scheduled run.
• Producing high-quality digital twins using our 3D capture technology.
• Applying your building and insurance knowledge so all visible damage is properly documented — nothing missed, nothing overstated.
• Following standardised SyncTech workflows to capture complete, consistent digital evidence.
• Delivering a genuinely good customer experience at every visit — this is a KPI, not a nice-to-have.
• Working with our Operations, Product and Tech teams to help us keep improving the capture process.

Skills

Customer service

Communication

Driver's licence

Education

Trade qualification (Carpentry, Building, Plumbing or similar)

Tools

3D capture technology

Job description

Field Property Assessor – 3D Digital Capture

Insurance decisions today are often made on fragmented information with little visual context. SyncTech changes that. Our platform combines visual-first workflows, digital twins, AI-driven damage detection, and remote inspection technology to help insurers, builders, and assessors make faster, clearer, and more defensible decisions.

We are past early product–market fit and already working with major enterprise insurers in Australia and Europe. Now we are entering the next phase of our journey: scaling adoption, expanding product capabilities, and building the category leader in visual property intelligence. We are building a company for the long term - and looking for people who want to help shape it.

About Sync Technologies

Insurance decisions today are often made on fragmented information with little visual context. SyncTech changes that. Our platform combines visual-first workflows, digital twins, AI-driven damage detection, and remote inspection technology to help insurers, builders, and assessors make faster, clearer, and more defensible decisions.

We are past early product–market fit and already working with major enterprise insurers in Australia and Europe. Now we are entering the next phase of our journey: scaling adoption, expanding product capabilities, and building the category leader in visual property intelligence. We are building a company for the long term - and looking for people who want to help shape it.

About the Role

The role is primarily an on-road, customer-facing role. You'll spend most of your week walking through damaged homes across Metro Sydney, often meeting homeowners on one of their more stressful days. Your job is to combine your building and insurance knowledge with our 3D capture technology to produce a complete, accurate digital record of the property. This is not to assess the claim or decide a claim outcome, but to make sure all key stakeholders are working from the same accurate picture.

You'll be out in people's homes every day, bringing the accuracy and judgement you've built — whether that's from years on-site or years reviewing building assessments, leak detection, roof, and engineering reports at a desk — together with technology that’s still evolving. We love hearing from people who are drawn to that combination — who want to keep developing their own skills, and who enjoy being the person a homeowner trusts the moment they walk through the door.

No prior 3D capture experience is required — we provide full training on the technology. What we can't train is your keen eye for detail, as well as the professionalism and rapport to walk into a person's home and leave them feeling looked after.

Is This You?

You have built a strong career in insurance claims — perhaps as a Claims Manager, Supervisor, Team Leader, or internal claims handler without traditional trade knowledge — and you are looking to get out from behind the desk and into the field. Or, you might come from a building background as an Estimator or Supervisor looking for a tech-driven change of pace.

Whichever path you took to get here, you already know how to read a scope of work, you understand insurable events (escape of liquid, storm, fire, impact damage), and you know what insurers need. Just as importantly, you have the empathy and communication skills to be the reassuring face of a company in a stressed homeowner's living room. We can teach you the 3D tech and support your on-site knowledge; what we can't teach is your established industry expertise and ability to read a room. If you've ever been told you're “great with customers” or “the one clients ask for,” that matters to us.

What You'll Actually Be Doing

• Visiting residential properties throughout Sydney Metro on a scheduled run.

• Producing high-quality digital twins using our 3D capture technology.

• Applying your building and insurance knowledge so all visible damage is properly documented — nothing missed, nothing overstated.

• Following standardised SyncTech workflows to capture complete, consistent digital evidence.

• Delivering a genuinely good customer experience at every visit — this is a KPI, not a nice-to-have.

• Working with our Operations, Product and Tech teams to help us keep improving the capture process.

To be clear: this role does not involve determining claim outcomes, negotiating claims, or acting on behalf of an insurer or policyholder. It's focused solely on accurate technical documentation and digital capture.

Essential Experience

• Strong customer service and communication skills — you'll need to put anxious homeowners at ease, every visit.

• A strong background in Insurance Claims (Claims Management, Supervision, or handling) or Building Estimating/Supervising, with experience reading scopes of work or assessing damage from reports.

• A keen eye for detail and a willingness to learn how to identify physical building damage on‑site.

• Full unencumbered Australian Driver's Licence.

Highly Desirable

• Specific experience in repair scoping, building estimating, or insurance building consulting.

• Genuine interest in how technology and AI are changing the insurance industry.

• Trade qualification (Carpentry, Building, Plumbing or similar).

• 3D capture technology experience (training provided regardless).

What We Offer

• A supported pathway into the field — we provide the tech, the training, and the environment for you to transition from desk‑based claims to on‑site property capture.

• A fast‑paced, flexible start‑up environment with real ownership over how the role evolves.

• Full‑time competitive salary + Superannuation.

• Car allowance.

• 3D capture technology, company hardware, and full training provided.

Application Requirements

• Your own reliable vehicle (car allowance provided).

• A professional reference from a previous employer or relevant contact.

• Copies of your educational certificates or trade qualifications (if applicable).

• A current police clearance certificate.

• A signed NDA (provided upon offer).