Field Manager - REEF Network Infrastructure

Ventia; Mackay Regional; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Tool of trade vehicle

Career development

Wellbeing initiatives

Retail discounts

Novated leasing

Private health discounts

Fitness Passport access

Job summary

Ventia in Mackay, Central Queensland, is seeking a field-based Telecommunications Maintenance Technician to support fibre networks, exchange facilities, transmission equipment, and power infrastructure. You will diagnose faults and coordinate timely resolutions, with a strong emphasis on safety and regulatory compliance.

The role requires autonomous field work, fault response, and network restoration, with occasional after-hours on-call due to critical network needs.

Qualifications

• Experience in telecommunications, utilities, critical infrastructure or field maintenance environments.
• Strong problem-solving, communication and stakeholder management skills.
• Ability to work autonomously and manage competing priorities.
• Proactive approach to safety, continuous improvement and customer service.
• Willingness to learn and develop technical skills across a diverse asset portfolio.

Responsibilities

• Completing planned maintenance across fibre networks, exchange facilities, transmission equipment, generators, batteries, UPS systems and associated infrastructure.
• Responding to faults, service outages, asset strikes and network restoration activities.
• Diagnosing equipment and network faults and coordinating timely resolution.
• Supporting BYDA enquiries and third-party works to protect network assets.
• On occasion supervising subcontractors undertaking civil, hauling, fibre splicing and testing activities.
• Ensuring all work is completed safely and in accordance with contractual, regulatory and environmental requirements.
• Building effective relationships with clients, stakeholders and internal teams.

Skills

Telecom field exp

Problem solving

Stakeholder mgmt

Autonomy

Tools

Cable locating equipment

Job description

Help deliver essential operations and maintenance services that keep critical telecommunications infrastructure operating across Central Queensland.

Based in Mackay, you will support the reliability of the REEF fibre network, exchange facilities, transmission systems and power infrastructure.

This is a hands-on, field-based role involving planned maintenance, fault response, network restoration and stakeholder coordination across a diverse asset portfolio.

Working largely autonomously, you will diagnose and coordinate the resolution of network and equipment faults, support third-party works, and supervise subcontractors where required. Due to the critical nature of the network, occasional after-hours response to service outages and faults will be required.

Why Join Ventia?

• Permanent full-time position with long-term contract stability
• Tool of trade vehicle
• Genuine career development opportunities within a national business
• Supportive leadership team committed to your development
• Opportunity to work across a diverse range of critical infrastructure assets
• Employee benefits including retail discounts, travel savings, novated leasing, banking benefits and private health discounts
• Access to wellbeing initiatives including Fitness Passport

About The Role

• Completing planned maintenance across fibre networks, exchange facilities, transmission equipment, generators, batteries, UPS systems and associated infrastructure
• Responding to faults, service outages, asset strikes and network restoration activities
• Diagnosing equipment and network faults and coordinating timely resolution
• Supporting BYDA enquiries and third-party works to protect network assets
• On occasion supervising subcontractors undertaking civil, hauling, fibre splicing and testing activities
• Ensuring all work is completed safely and in accordance with contractual, regulatory and environmental requirements
• Building effective relationships with clients, stakeholders and internal teams

What We're Looking For

You will be a self-motivated and safety-focused professional who enjoys working in a field-based environment and takes pride in delivering reliable outcomes. You will bring:

• Experience in telecommunications, utilities, critical infrastructure or field maintenance environments
• Strong problem-solving, communication and stakeholder management skills
• The ability to work autonomously and manage competing priorities
• A proactive approach to safety, continuous improvement and customer service
• A willingness to learn and develop technical skills across a diverse asset portfolio

Highly Regarded (we welcome your application if you do not possess the below)

• Fibre optic, transmission, exchange or carrier network infrastructure knowledge
• Exposure to Optical Transmission Systems, Ethernet/IP, SDH/PDH or DWDM technologies
• Understanding of DC power systems, batteries, UPS systems and standby generators
• Ability to review BYDA plans and utilise cable locating equipment

About Ventia

As a leading services provider, we maintain, operate, and manage the essential infrastructure that makes modern life possible across Australia and New Zealand. With more than 35,000 employees and subcontractors across 400 sites, joining Ventia means becoming part of a team that values its people, supports career growth, and helps everyone go further towards their full potential.

Our commitment to Fairness, Inclusion and Respect shapes how we lead, collaborate, hire and support one another. We welcome applications from people of all ages, abilities and backgrounds, including Aboriginal and Torres Strait Islander peoples, and people of all genders, identities, sexual orientations, beliefs and caring responsibilities. We are dedicated to providing an accessible recruitment process and encourage you to request adjustments at any stage.

Position Reference Number: 169137