Field Generator Technician - On-Site Power Expert

Powerfleet; Albury City; Sur place; AUD 70 000 - 100 000; Plein temps

Résumé du poste

Cummins Inc. in Australia seeks a Technical Specialist and primary customer support contact to diagnose and execute complex repairs to generators and components at customer sites.

You will apply specialized tools, follow documented procedures, and ensure quality workmanship while maintaining service documentation. Role involves preventative maintenance, escalation to product specialists, and coaching of technicians.

Qualifications

• Diagnose and repair power generation products at customer site.
• Proficient use of specialized tools and service workflows.
• Complete service documentation and timesheets.
• Adhere to health, safety and environmental policies.
• Coach and develop technicians as needed.

Responsabilités

• Establish and develop productive customer relations.
• Diagnose and complete complex repairs at customer site.
• Perform preventative maintenance per schedules.
• Escalate issues to product specialists or Supervisor.
• Document service worksheets, timesheets, warranty claims.
• Maintain service vehicle and tools.
• Complete training in line with requirements.
• Communicate effectively to diverse audiences.
• Develop talent and manage complexity.

Connaissances

Diagnostics

Electrical systems

Mechanical systems

Customer service

Troubleshooting

Safety compliance

Outils

Electronic tools

Specialized equipment

Cummins service publications

Description du poste

Cummins Inc. in Australia seeks a Technical Specialist and primary customer support contact to diagnose and execute complex repairs to generators and components at customer sites.

You will apply specialized tools, follow documented procedures, and ensure quality workmanship while maintaining service documentation. Role involves preventative maintenance, escalation to product specialists, and coaching of technicians.