Field Forklift Mechanic/Service Technician

Crown Equipment Pty Ltd - Australia; City Of Rockingham; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Discounts from 400+ retailers

Health and wellbeing platform

Corporate rates for private health insurance

Employee Assistance Program

Employee Assistance Program

Job summary

A leading forklift service provider in Australia is seeking a Field Forklift Mechanic/Service Technician. This entry-level role involves servicing and repairing material handling equipment while utilizing the latest field-based mobile technology. The position offers extensive training, a benefits program including corporate health insurance rates, and an inclusive working environment. Ideal candidates should possess strong mechanical aptitude and good communication skills. Interested applicants can submit their resume via the ‘Apply Now' button.

Qualifications

• Prior experience as a forklift mechanic or service technician is highly regarded but not essential.
• Ability to perform scheduled maintenance, safety checks, and repairs.
• Good communication and customer service skills.
• Strong attention to detail and accuracy in service records.

Responsibilities

• Servicing and repair of material handling equipment.
• Conduct customer-focused scheduled and breakdown services.
• Maintain important service records of work performed.
• Assist in the preparation of field-based quotes for customers.
• Complete onboarding and industry-leading training program.
• Perform routine maintenance and both reactive and planned service work.
• Accurately maintain service records of performed work.
• Conduct customer-focused scheduled and breakdown services.
• Assist in preparation of field-based quotes for customers.
• Record notes and file service records appropriately.
• Stay updated with training, trends and new products.

Skills

Mechanical aptitude

Problem-solving skills

Attention to detail

Communication skills

Customer service skills

Job description

Field Forklift Mechanic/Service Technician

What you will do

• Servicing and repair of material handling equipment in a dedicated territory and customer base – help Crown build positive customer experiences.
• Utilise the latest field‑based mobile technology to manage daily work schedule.
• Maintain inventory input for company‑allocated service van and customer sites, delivering a professional level of service.
• Gain experience dealing with Australia's top‑tier customer base.
• Join the leading forklift service business in Australia – the largest forklift service provider.
• Complete an 8‑week onboarding and industry‑leading training program.
• Perform routine maintenance and complete service work – both reactive and planned.
• Accurately maintain important service records of work performed.

Typical Crown Technician Tasks and Duties

• Conduct customer‑focused scheduled and ‘breakdown' services.
• Assist in the preparation of field‑based quotes for customers through job completion.
• Record notes and file service records appropriately – provide high‑level customer service.
• Access industry‑leading training and development and grade progression opportunities, including training less experienced technicians.
• Maintain up‑to‑date technical knowledge, including emerging automation and telematics technologies.
• Keep up‑to‑date with industry trends, new products and services.
• Partner with the company to maximise additional sales and service across a dedicated customer base.

Requirements

• Prior experience as a forklift mechanic or service technician highly regarded but not essential.
• Ability to perform scheduled maintenance, safety checks, and repairs.
• Demonstrated mechanical aptitude.
• Excellent problem‑solving skills.
• Strong attention to detail.
• Ability to work independently and as part of a team.
• Good communication and customer service skills.

Why Crown Equipment?

We are a family‑owned and run business with a global presence, offering the industry's best rates for service technicians, training, OTE, safety recognition programs, and career progression opportunities including management and engineering roles.

Benefits

• Benefits program giving access to discounts and cashback from 400+ retailers nationwide.
• Health and wellbeing platform supporting mental, physical and financial goals.
• Corporate rates for private health insurance.
• Inclusive working environment.
• Employee Assistance Program for confidential counselling.

Job Details

• Seniority level: Entry level
• Employment type: Full‑time
• Job function: Other
• Industries: IT Services and IT Consulting

How You Can Apply

Submit your resume with details about your work experience and qualifications via the ‘Apply Now' button.