Field Forklift Mechanic/Service Technician

Crown Equipment Pty Ltd - Australia; Cairns Regional; On-site; AUD 56,000 - 63,000; Full time

Benefits offered by this job

Fully equipped van

Mobile phone

Tablet

Training program

Health & wellbeing program

Inclusive environment

Job summary

Crown Equipment Pty Ltd - Australia is seeking a Field Service Technician to service and repair equipment in a dedicated territory. You will complete a 4-8 week training program and use our mobile technology to manage your daily schedule while delivering high quality customer service.

Enjoy a fully equipped service van, a mobile phone and a tablet, with overtime pay and superannuation. This is a field role with opportunities for long-term career growth within a global materials handling leader.

Qualifications

• Mechanical mindset with fault-finding skills.
• Ability to work independently while collaborating with a team.
• Customer-facing role requiring clear communication.

Responsibilities

• Carry out scheduled servicing, safety checks and repairs in a defined territory.
• Perform planned and reactive maintenance to minimize downtime.
• Manage daily work schedule using field-based mobile tech.
• Keep accurate service records of work performed.
• Maintain a fully stocked service van and tools.
• Provide high level customer service and solve material handling needs.
• Join a leading forklift service business in Australia.

Skills

Mechanical aptitude

Fault finding

Independent work

Customer service

Strong communication

Job description

About The Job

• Automotive trade certified preferred
• 4-8 week training program
• Mechanically minded essential
• Fully maintained company van, mobile phone and tablet
• $41 - $46 per hour plus super, dependent on experience plus pay for additional overtime hours

Ready to make a real move in your life and career? If you enjoy working with your hands, fixing equipment, solving problems and being out in the field face to face with customers, this could be your next big opportunity. At Crown Equipment our technicians are the backbone of what we do. You will be trusted, trained and rewarded as you build a long-term career with one of the worlds most respected, family-owned forklift and handling brands. Whether you are just starting out or an experienced technician, we will equip you with the skills, support and career pathways to succeed.

As a Crown Field Service Technician, you will enjoy variety, autonomy and daily problem solving as you:

• Complete a 4-8 week industry leading training program
• Carry out scheduled servicing, safety checks and repairs of equipment in a dedicated territory
• Perform planned and reactive maintenance, responding quickly to breakdowns and keeping customers running and downtime to a minimum
• Manage your daily work schedule efficiently using our field based mobile technology
• Accurately maintain important service records of work performed by you
• Maintain your fully stocked service van
• Be part of the service team and provide high level customer service to help our customers solve their material handling needs
• Join the leading forklift service business in Australia

All while being supported by an experienced team. Your role will play a significant part in the company's growth and overall success by delivering quality service to our customers whilst performing scheduled maintenance, safety and function checks.

Requirements

What we are looking for:

• Mechanical aptitude, you enjoy fault finding and fixing things
• Ability to work independently while being part of a supportive team
• Strong communication and customer service skills, this is a customer facing role in the Field

Benefits

What sets us apart?

Crown's history began when two brothers founded the Company in New Bremen, Ohio (USA) in 1945. Today, the fourth generation of the very same family continues to lead Crown in all of its operations across the globe. Being a family-owned and run business is evidenced by more than 200 employees reaching service milestones in our 20, 25, 30, 35, 40, 45 and 50 year categories in Australia alone, with more than 2,000 employees reaching a 25 year service milestone globally.

• A benefits program which gives you access to discounts and cashback from over 400+ retailers nation wide
• Access to a health and wellbeing platform which supports your Mental, Physical and Financial goals
• Corporate Rates for Private Health Insurance
• An inclusive working environment
• An Employee Assistance Program for confidential counselling with chat, phone and face to face counselling options

The Company

Crown Equipment is a well-respected global Materials Handling Equipment company which has enjoyed over 50 years of success in the Australian market. The Company has operations in all Australian States and territories as well as many regional locations. The Company Brand is well known and respected in the marketplace and is supported by a customer value proposition based on highly skilled staff, quality products, strong service and parts back-up and leading edge technology.

Come join a team of over 500 technicians Australia wide today!