Field Engineer Position Available

Amada Oceania Pty.; City of Melbourne; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Full expenses package

IT equipment provided

Uniform provided

Job summary

Amada Oceania Pty. is offering a permanent full-time role in the Service Department, focusing on the service and installation of machines with a strong emphasis on customer support. The position requires flexibility in working hours and travel as necessary.

Key responsibilities include routine machine servicing, troubleshooting, and customer training. Candidates should have a solid grasp of electrical/electronic systems and excellent communication skills. Competitive salary and full training are provided.

Qualifications

• Strong understanding of customer service and high standards of values.
• Ability to work alone and under pressure.
• Flexible approach to working hours and travel.

Responsibilities

• Regular routine service of machines and associated equipment.
• Diagnose and rectify machine problems and breakdowns.
• New machine installation and training customers in operation, maintenance, and safety aspects.

Skills

Understanding of electrical/electronic/hydraulic and mechanical drawings and systems

Enthusiastic and self-motivated

Ability to communicate in all situations at all levels of an organisation

Job description

This is an opportunity to work for a global, reputable company and expand your skills within a professional, supportive team.

Job Purpose

This is a permanent, full‑time role working within the Service Department. Flexibility on working hours and travel will be required and a strong understanding of customer service and high standards of values.

• Regular routine service of machines and associated equipment
• Diagnose and rectify machine problems and breakdowns
• New machine installation and training customer in operation, maintenance and safety aspects
• Software support and installation
• Promote tooling sales and sales of maintenance contracts
• Promote sales of machine tools and associated Amada equipment

Key Requirements

• Understanding of electrical/electronic/hydraulic and mechanical drawings and systems
• Enthusiastic and self-motivated
• Smart and professional presentation
• Ability to work alone and under pressure
• Ability to communicate in all situations at all levels of an organisation
• Flexible approach to working hours and travel
• Requirement to work away from home when necessary
• Competitive salary plus incentive scheme dependent upon experience
• Full training given through structured in‑house and field‑based.
• Full expenses package
• Full tooling, IT equipment (laptop and mobile phone) and uniform provided

If you are interested in this position, please send your latest resume to [e-mail]