Field Enablement Manager

Zoom; Sydney; Hybrid; AUD 120,000 - 170,000; Full time

Job summary

Zoom is seeking a strategic enablement partner to drive measurable improvements in ANZ sales performance. You will design programs that embed the Zoom Way of Selling, collaborate with ANZ and global stakeholders, and develop AI-powered learning initiatives that shape how the ANZ field engages customers and closes business.

This role sits within Zoom's Global GTM Enablement team, focusing on ANZ initiatives and broader enablement priorities.

Qualifications

• 2 to 3 years of experience in sales enablement.
• Strong understanding of sales processes and methodologies such as MEDDPICC or other consultative approaches.
• Demonstrated program management skills across multiple concurrent projects.
• Experience with enablement tools including CRM systems (Salesforce), Seismic, and learning management systems.
• Excellent communication and stakeholder engagement across all levels.

Responsibilities

• Partner with senior ANZ Sales Leaders as their strategic enablement business partner.
• Design and deliver learning experiences across live instruction, on-demand coursework, playbooks, and coaching.
• Build and launch quarterly enablement plans with measurable business impact.
• Connect global enablement strategies with ANZ market requirements and customer expectations.
• Collaborate with Product Marketing and Partner teams to tailor content for ANZ conversations.

Skills

Sales enablement

Program management

Salesforce

Seismic

LMS

Data-driven

Stakeholder engagement

Tools

Salesforce

Seismic

Job description

What You Can Expect

In this role, you will serve as the strategic enablement partner for our ANZ revenue teams, driving measurable improvements in sales performance through thoughtfully designed programs that embed the Zoom Way of Selling. You will collaborate across ANZ and global stakeholders to connect regional business needs with world-class enablement content, tools, and methodologies. From quarterly enablement plans to AI-powered learning initiatives, your work will directly shape how our ANZ field engages customers and closes business. This is a high-impact role for a curious, data-driven enablement professional who thrives at the intersection of strategy and execution.

About the Team

Zoom's Global GTM Enablement team empowers our revenue organization through exceptional knowledge, skills, and behaviors. We design and execute programs that embed value selling methodologies and the Zoom Way of Selling across our global revenue teams. As part of the International GTM Enablement Team, you will contribute to both regional ANZ initiatives and broader global enablement priorities.

Responsibilities

• Partner with senior ANZ Sales Leaders as their strategic enablement business partner, conducting needs assessments and designing tailored initiatives that align with regional revenue goals.
• Design and implement comprehensive learning experiences across live instruction, on-demand coursework, playbook creation, and customized coaching, scaled to ANZ AE, Sales Engineer, and partner roles.
• Build and launch quarterly enablement plans with clear business impact metrics aligned to ANZ revenue targets, driving visibility and accountability across programs.
• Connect global enablement strategies with ANZ-specific market requirements, competitive dynamics, and customer expectations to ensure regional relevance.
• Collaborate with the Value Selling Centre of Excellence to scale adoption of the Zoom Way of Selling and reinforce sales methodologies from pipeline development through deal closing.
• Optimize sales enablement tools to support pipeline management, forecasting, and value-based selling within the ANZ region.
• Partner with Product Marketing and Partner teams to develop and deliver content tailored to ANZ AE conversations with prospects and customers.
• Equip the ANZ field to leverage AI for personalized training, sales call analysis, content automation, and real-time coaching insights.
• Manage ANZ enablement program metrics end-to-end, communicating program success and impact to senior stakeholders.
• Foster a culture of continuous learning within the ANZ revenue organization, contributing to the Growth Summit and regional enablement events.

What We’re Looking For

• 2 to 3 years of experience in sales enablement with a proven track record of training and developing high-performing sales teams.
• Previous direct or indirect sales experience, with a strong understanding of sales processes and methodologies such as MEDDPICC or other consultative approaches.
• Demonstrated program management skills with the ability to manage multiple concurrent projects while meeting deadlines.
• Experience with enablement and sales tools including CRM systems (Salesforce), sales readiness platforms (Seismic), and learning management systems.
• Excellent communication and stakeholder engagement skills, with the ability to collaborate across all organizational levels.
• Experience designing and delivering impactful training programs in a high-growth technology environment, with familiarity with AI-powered enablement tools and value selling approaches.
• Data-driven mindset with the ability to interpret enablement metrics and optimize programs based on insights.

Ways of Working

Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience,