Field AV Technician

Pro AV Solutions Pty Ltd; Sydney; Sur place; AUD 65 000 - 90 000; Plein temps

Résumé du poste

Pro AV Solutions in Sydney, NSW, is seeking a Field AV Technician for a full-time, on-site role responsible for installing, configuring, testing, and maintaining professional AV systems at client locations. You will set up and commission equipment, diagnose issues, troubleshoot faults, and ensure video conferencing, lighting, and projection work reliably.

Reading drawings and collaborating with project managers and other technicians are essential, as is providing clear user guidance and handover

Qualifications

• Strong knowledge of AV systems installation, configuration, and integration.
• Diagnostics and on-site fault resolution for AV issues.
• Experience with video conferencing platforms and hardware.
• Experience reading technical drawings and wiring schematics.

Responsabilités

• Install, configure, test, and maintain AV systems at client sites.
• Commission and validate video conferencing, lighting, and projection.
• Read and interpret technical drawings and wiring schematics.
• Collaborate with project managers and fellow technicians.
• Provide user guidance and handover documentation to clients.
• Perform routine maintenance and hardware upgrades.
• Respond to service calls and maintain safety standards.

Connaissances

AV systems knowledge

Troubleshooting on-site

Video conferencing hardware

Lighting control systems

Projectors alignment

Field service / AV installation

Reading technical drawings

Networking concepts

Communication / customer service

Physical fitness / heights

Driver's license

Formation

Relevant trade qualification, AV certification, or equivalent

Description du poste

Company Description

Pro AV Solutions is Australia's leading professional audio visual, collaboration, and unified communications specialist, providing advanced workplace technology and AV systems integration. 100% Australian owned and operated, the company partners with businesses, government, and education institutions to support digital transformation and effective communication. With over 340 full-time team members, including more than 200 technical and field staff, Pro AV Solutions has the largest workforce of industry-qualified AV integration specialists in Australia. Team members benefit from a culture focused on innovation, problem-solving, and national knowledge sharing. The "Experience Excellence" motto reflects the company's commitment to being passionate, agile, innovative, caring, and quality-driven.

Role Description

The Field AV Technician is a full-time, on-site role based in Sydney, NSW, responsible for installing, configuring, testing, and maintaining professional audio visual systems at client locations. Day-to-day tasks include setting up and commissioning AV equipment, performing system diagnostics, troubleshooting technical issues, and ensuring that video conferencing, lighting, and projection solutions operate reliably. The role involves reading and interpreting technical drawings, collaborating with project managers and other technicians, and providing clear user guidance and handover documentation to clients. The technician will also conduct routine maintenance, support upgrades, and respond to service calls, while maintaining high standards of safety, professionalism, and customer service.

Qualifications

• Strong knowledge of Audio Visual (AV) Systems, including installation, configuration, and integration across diverse environments.
• Proficiency in Troubleshooting AV-related issues, conducting diagnostics, and resolving faults efficiently on-site.
• Experience with Video Conferencing platforms and hardware, including setup, testing, and user support.
• Practical skills in Lighting control systems and Projectors, including mounting, alignment, and calibration.
• Previous experience in field service or AV installation, ideally within commercial or enterprise environments.
• Ability to read and interpret technical drawings, wiring schematics, and equipment documentation.
• Solid understanding of basic networking concepts relevant to AV over IP and connected devices.
• Strong communication and customer service skills, with the ability to work collaboratively in teams and independently on-site.
• Good physical fitness and willingness to work at heights, handle equipment, and travel to client sites as required.
• Relevant trade qualification, AV certification, or equivalent practical experience; valid driver's license preferred.