Field Engineer I Brisbane

NBN Co ltd.; Brisbane; On-site; AUD 70,000 - 110,000; Full time

Benefits offered by this job

18 weeks paid parental leave

Pride in Diversity Platinum Employer

active employee-led diversity pillars

Job summary

nbn is seeking a Field Engineer based in Brisbane to join the Field Services team. You will represent the team across field-based assurance activities spanning FTTx, HFC, Fixed Wireless and Satellite, delivering support, integration, audits, and quality checks on the network and services.

The role requires after-hours work, travel, and an on-call roster, with a disciplined, methodical approach to diagnosing and rectifying faults.

Qualifications

• Technical background with network assurance experience across nbn technologies.
• Familiarity with Ethernet, DWDM, GPON or HFC is preferred.
• Willingness to travel and work after hours as part of night roster.
• Ability to learn quickly and manage changing priorities.

Responsibilities

• Provide on-site technical support and field investigations.
• Identify, rectify and maintain network faults across all nbn technologies.
• Support, integration, augmentation, field audits and quality measures.
• Participate in after-hours call-outs and night works roster.
• Liaise with Delivery Partners to ensure delivery quality.

Skills

Field service

Network assurance

Problem solving

Tools

Ethernet

DWDM

GPON

HFC

Job description

Job Expectations An exciting opportunity has presented itself to join the Brisbane Field Services team as a Field Engineer working on the nbn network. The Field Services (FS) team delivers field workforce capabilities across all nbn technologies, encompassing service activation, network assurance and maintenance, quality inspection activities, and the management of customer complaints associated with network faults.

A bit about your role Based in Brisbane, your role as a Field Engineer requires you to represent nbn’s Field Services team across all field‑based assurance activities spanning all nbn network technologies, including FTTx,HFC, Fixed Wireless and Satellite. You will be responsible for support, integration, augmentation, field audits, connect quality, and Delivery Partner quality activities across nbn and the services connected to the network. You will provide high‑level field support involving travel, scheduled after‑hours activities as part of a dedicated night works roster, participation in an on‑call roster, and responding to after‑hours call‑outs. This role involves field investigations and network assurance, maintenance, and fault rectification for equipment and systems across all nbn technologies. Responsibilities include the identification, rectification, and maintenance of network issues, providing on‑site technical support, and probing early network faults to ensure ongoing network integrity and performance.

A bit about you The ideal candidate would have a technical background, preferably with robust network assurance expertise in one or more nbn technologies like Ethernet, DWDM, GPON, or HFC. Experience in outside plant/inside plant construction across Fibre or HFC networks would be advantageous. This technical proficiency, combined with a strong background in network assurance, would be highly beneficial for this role. You will demonstrate strong problem‑solving skills with a disciplined and methodical approach. The role requires the ability to learn rapidly, remain flexible, and manage conflicting priorities. You will be a highly organised team player who can adapt to a changing and dynamic work environment.

Application Process We are interested in transferable skills and your skills and perspective could be exactly what we would value to strengthen our team.

Life at nbn To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That’s why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, and offer 18 weeks of paid parental leave, are a Pride in Diversity Platinum Employer, and have active employee‑led diversity pillars.

• 18 weeks of paid parental leave
• a Pride in Diversity Platinum Employer
• active employee‑led diversity pillars

Equal Opportunities for All We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing [e-mail] or calling our Recruitment Accessibility Enquiry Line at [phone]. Please note, this line is dedicated to accessibility‑related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.

To be eligible for this role, you must have full working rights in Australia.

Worker Type Permanent Time Type Full time nbn is the team behind the design, build and operation of the nbn™ network - one of Australia’s largest technology infrastructure projects, which will help better connect Australians with each other and the rest of the world, no matter where you live.

nbn is the team behind the design, build and operation of the nbn™ network - one of Australia’s largest technology infrastructure projects, which will help better connect Australians with each other and the rest of the world, no matter where you live. But the nbn™ network is so much more than access to fast internet. A state of the art communications network opens up a world of possibilities in areas such as education, business, innovation, healthcare, flexibility, and entertainment. It will help ensure our digital future, and give Australians benefits we can all enjoy, for decades to come.

At nbn, you’ll work with inspirational leaders and innovators in their field, help take on engaging and exciting work, and seek original solutions to new challenges every day. Things move quickly at nbn, and opportunities present themselves all the time. At nbn, you have an incredible chance to broaden your skills and widen your horizons.

This is a once in a lifetime opportunity to accelerate your career, and shape your own future, along with Australia’s.

Please note that this role is a permanent opportunity and applications will close at midnight on Wednesday 4th November midnight.