Fashion Sales & Styling Concierge

Sports Endeavors, LLC; Sydney; On-site; AUD 42,000 - 54,000; Full time

Job summary

Sportscraft is seeking a Store Sales Associate to deliver exceptional customer service and contribute to achieving sales targets in a fashion-forward retail environment in Sydney. You will build relationships with customers, stay informed about the latest trends, and maintain brand presentation.

Ideal candidates excel in styling, have a passion for fashion, and can work well in a team, including weekends and peak trading periods.

Qualifications

• Customer service experience in a retail environment is advantageous.
• Brand ambassador with rapport-building ability.
• Love for fashion, styling and trends.
• Thrive on teamwork and collaboration.
• Goal oriented and motivated to achieve store KPIs.
• Ability to prioritise tasks and expectations.
• Impeccable personal presentation.
• Flexible availability including weekends and peak retail periods.

Responsibilities

• Deliver exceptional customer-focused service, ensuring seamless transactions.
• Consistently strive to meet store and individual productivity targets.
• Become an expert in product knowledge, fabrication and personal styling to enhance the customer experience.
• Stay informed about the latest products, enabling you to share valuable insights with customers.
• Contribute to the efficient operation of the store by effectively managing stock and implementing loss prevention measures.
• Maintain visual merchandising standards to uphold the brand's image.

Skills

Customer service

Brand ambassador

Fashion knowledge

Team player

Goal orientation

Prioritisation

Personal presentation

Weekend availability

Job description

About the Role

Reporting to the Store Manager/Assistant Store Manager, this role is responsible for providing an excellent customer experience, meeting sales targets and maintaining the highest levels of store presentation.

About You

• Customer service experience (in a retail environment would be advantageous)
• A brand ambassador with a natural ability to build rapport and develop customer relationships
• An obvious love for fashion, styling and trends within the industry
• Thrive on team work and collaboration
• Are goal orientated and motivated to achieve store targets and KPIs
• Ability to prioritise tasks and expectations
• Impeccable personal presentation
• Flexible availability including weekends and peak retail periods

Responsibilities

• Deliver exceptional customer-focused service, ensuring seamless transactions.
• Consistently strive to meet store and individual productivity targets
• Become an expert in product knowledge, fabrication and personal styling to enhance the customer experience
• Stay informed about the latest products, enabling you to share valuable insights with customers.
• Contribute to the efficient operation of the store by effectively managing stock and implementing loss prevention measures.
• Maintain visual merchandising standards to uphold the brand's image.

• Embody our values of:

We are a collective, We thrive on change, We are built to last, We play to win.