Premium Retail Team Lead: Style, Service & Growth

American Bar Association; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Job summary

SABA in Melbourne invites an experienced assistant store manager to join our premium brand team. Reporting to the Store Manager, you will help maximise store performance through people, merchandising, and sales strategies while delivering a premium customer experience.

You will lead and develop our sales team, manage rosters, interpret financials, and maintain brand presentation. The role requires strong communication, a love for fashion, and the ability to thrive in a fast-paced environment

Qualifications

• Experience in premium/high-end retail environments.
• Proven ability to drive sales and KPIs.
• Experience training and motivating teams in fast-paced settings.
• Strong communication and interpersonal skills.
• Ability to prioritise tasks in a dynamic environment.
• Passion for fashion and polished presentation.

Responsibilities

• Deliver exceptional customer-focused service with sophistication and style.
• Assist in managing budgets, rosters, and interpreting financial reports.
• Support the Manager in driving team performance and development.
• Ensure stock control and flawless visual merchandising reflecting the brand.
• Build strong cross-functional relationships across the business.
• Uphold company values of collaboration, change, durability, and winning mentality.

Skills

Retail management

Sales targets

Staff training

Interpersonal skills

Prioritisation

Fashion sense

Adaptable mindset

Job description

About the Role

Reporting to the Store Manager, this position is responsible for assisting the Manager in maximising store performance through the key areas of team management, sales, visual merchandising, and expense control whilst focusing on delivering a premium customer experience.

About You

• Retail Management experience in a high end or premium retail environment
• Ability to drive store performance and the achievement of sales targets and KPIs
• Proven ability and passion to train, develop and motivate team members in a fast paced retail environment
• Strong interpersonal and communication skills
• The ability to prioritise tasks and expectations
• An obvious love forfashion and a strong sense of personal style and presentation
• Flexible and innovative approach in reacting positively to changing work demands

Responsibilities

• Bring your passion for retail to life, delivering exceptional customer-focused service with a touch of sophistication and style.
• Assist in managing budgets, interpreting financial reports, and crafting efficient rosters.
• Support the Manager in driving team performance, productivity, and skill development, nurturing a culture of growth for our team members.
• Ensure operational excellence by maintaining control over stock and executing flawless visual merchandising that reflects the essence of the brand.
• Cultivate strong relationships with stakeholders across the business, fostering collaboration and synergy.
• Embody our values of:

We are a collective, We thrive on change, We are built to last, We play to win.