Fashion-Forward Retail Associate & Style Expert

APG & Co; Western Australia; Hybrid; AUD 43,000 - 61,000; Full time

Job summary

APG & Co in Western Australia is seeking a customer-focused retail associate to deliver exceptional service and assist customers with styling to enhance their experience. You will work in a collaborative team and strive to meet store targets while providing fashion insights.

Join a brand that values presentation, product knowledge, and proactive stock management to uphold the store's image and drive sales.

Qualifications

• Customer service experience preferred
• Strong rapport-building and relationship maintenance
• Interest in fashion, styling and trends
• Ability to work collaboratively in a team
• Driven to achieve store targets and KPIs
• Ability to prioritise tasks and manage expectations
• Presentable personal appearance
• Flexible availability including weekends and peak retail periods

Responsibilities

• Deliver exceptional customer-focused service, ensuring seamless transactions.
• Consistently strive to meet store and individual productivity targets
• Become an expert in product knowledge, fabrication and personal styling to enhance the customer experience
• Stay informed about the latest products, enabling you to share valuable insights with customers.
• Contribute to the efficient operation of the store by effectively managing stock and implementing loss prevention measures.
• Maintain visual merchandising standards to uphold the brand's image.

Skills

Customer service experience

Brand ambassador

Fashion and styling interest

Team player

Goal oriented

Prioritisation

Impeccable presentation

Flexible weekend availability

Job description

About You

• Customer service experience (in a retail environment would be advantageous)
• A brand ambassador with a natural ability to build rapport and develop customer relationships
• An obvious love for fashion, styling and trends within the industry
• Thrive on team work and collaboration
• Are goal orientated and motivated to achieve store targets and KPIs
• Ability to prioritise tasks and expectations
• Impeccable personal presentation
• Flexible availability including weekends and peak retail periods

Responsibilities

• Deliver exceptional customer-focused service, ensuring seamless transactions.
• Consistently strive to meet store and individual productivity targets
• Become an expert in product knowledge, fabrication and personal styling to enhance the customer experience
• Stay informed about the latest products, enabling you to share valuable insights with customers.
• Contribute to the efficient operation of the store by effectively managing stock and implementing loss prevention measures.
• Maintain visual merchandising standards to uphold the brand's image.

• Embody our values of:

We are a collective, We thrive on change, We are built to last, We play to win.