Family Support Worker — Mount Isa (Bridge Program)

Centacare North Queensland (NQ); Mount Isa City; On-site; AUD 92,000 - 97,000; Full time

Benefits offered by this job

Location Allowance

Above Award Payment

Salary Packaging options

5 Weeks Annual Leave

Birthday Leave

Professional Development

Employee Assistance Program

Relocation Assistance may be available

Job summary

Centacare North Queensland is seeking a passionate Family Support Worker for the Bridge Program in Mount Isa. You will deliver hands-on case management with families and work to strengthen parenting and household skills in a supportive community.

The role requires a degree in human services, a strong, culturally aware approach, and a current driver's licence. Salary starts at $92,286 plus a $5,000 location allowance, with above‑award pay and development opportunities.

Qualifications

• Degree-level qualifications in a relevant human services or community development field with at least 12 months' relevant experience.
• Experience in a similar role using a strengths-based approach to early intervention and family support.
• Experience in safety and risk assessments with vulnerable families.
• Understanding of Aboriginal and Torres Strait Islander peoples, cultures and societies and/or experience working with culturally and linguistically diverse communities.
• Current open driver's licence.
• Ability to meet Working with Children and worker screening requirements.

Responsibilities

• Provide culturally appropriate early intervention support and strengthen parenting and household skills.
• Undertake safety and risk assessments and contribute to child safety and wellbeing.
• Build trusted relationships with families and the Mount Isa community.
• Maintain case management records and documentation.

Skills

Strengths-based approach

Case management

Safety and risk assessments

Aboriginal and Torres Strait Islander

Driver's license

Working with Children check

Education

Degree in human services or related

Job description

Centacare North Queensland is seeking a passionate Family Support Worker for the Bridge Program in Mount Isa. You will deliver hands-on case management with families and work to strengthen parenting and household skills in a supportive community.

The role requires a degree in human services, a strong, culturally aware approach, and a current driver's licence. Salary starts at $92,286 plus a $5,000 location allowance, with above‑award pay and development opportunities.