Family Support Worker

IFYS; Maroochydore; On-site; AUD 83,000 - 101,000; Part time

Benefits offered by this job

Salary packaging up to $15,900 p.a.

Annual wellbeing reimbursement $250

In-house training programs

Employee Assistance Program (EAP)

Travel across Sunshine Coast

Calm Premium App access for you &/

Superannuation

Job summary

IFYS on the Sunshine Coast is seeking a Family Support Worker to join the Young Parents Support Program. You will deliver early intervention services to young pregnant women, their partners, young parents and children, helping to improve health and wellbeing and strengthen families.

This fixed term, part-time role is based in Maroochydore with travel across the Sunshine Coast and access to in-house training opportunities and wellbeing benefits.

Qualifications

• Degree or higher in a relevant field preferred.
• Experience supporting young people or families, ideally within early intervention.
• Strong interpersonal and communication skills to build trust and maintain boundaries.
• Experience delivering support services such as casework, group facilitation, mediation or counselling.
• Familiar with contemporary practice frameworks and tools.

Responsibilities

• Deliver early intervention services to meet the needs of the target group.
• Provide direct support including counseling, family work, mediation and advocacy.
• Implement evidence-based practice frameworks in service delivery.
• Ensure funding and program outcomes meet standards and reporting requirements.
• Collaborate with stakeholders to coordinate responses to client needs.

Skills

Interpersonal skills

Communication skills

Trust building

Professional boundaries

Casework experience

Education

Tertiary undergraduate degree in a relevant area

Job description

At IFYS, we’re committed to creating a supportive environment where both our clients and staff feel valued, respected, and empowered.

We believe our people are our greatest strength. That’s why we continually assess and invest in staff wellbeing through initiatives like the Sanctuary Model of Care, which promotes emotional, social, and physical wellness across our organisation.

We are an inclusive workplace that celebrates diversity and difference in our communities. We encourage applications from individuals who identify as Aboriginal or Torres Strait Islander.

The opportunity

IFYS has an exciting opportunity for a Family Support Workerto join the Sunshine Coast Young Parent’s Support Program (YPSP).

The Family Support Worker delivers early intervention support services to young pregnant women, their partners, young parents and their children.

The service offers individual and group supports aimed at improving the health and wellbeing of children, young people and families while also building the capacity of families to care for and protect their children and assists to strengthen community links and support networks.

What's on offer?

• Fixed term part-time contract until May 2027
• Centrally located in Maroochydore with travel across the Sunshine Coast
• $92,000 base per annum pro-rata + superannuation – IFYS is committed to gender pay equity
• Excellent not for profit salary packaging options (package up to $15,900 per FBT year)
• Unique in-house training opportunities including Therapeutic Crisis Intervention, Preventing Child Sexual Exploitation and Sanctuary training
• Annual $250 personal wellbeing reimbursement benefit towards eligible activities
• Free access to the CALM Premium App for you and immediate family + Flight Centre personal travel discounts
• Access to the Employee Assistance Program (EAP)

Key responsibilities

• Implement and deliver early intervention services to meet the target group's needs
• Provide direst support services to the target group, including; basic personal counseling, family work, mediation, group work, advocacy, practical support information and referral
• Implement a practical framework which reflects contemporary research and evidence based models of working with the target group
• Ensure that funding body requirements, program outcomes and service standards are met
• Work collaboratively and creatively with key stakeholders, and be responsive to opportunities for innovation and collaboration to assist in providing coordinated responses to the needs of the target group

To be successful in this role you will have:

• Tertiary undergraduate degree or higher qualifications in a relevant area of study is favourable
• Demonstrated experience supporting young people or young families, ideally within early intervention or family support programs.
• Strong interpersonal and communication skills, with the ability to build trust, work respectfully with young parents, and maintain professional boundaries.
• Experience delivering support services, such as casework, group facilitation, mediation, advocacy or basic counselling
• Experience in contemporary practice frameworks and tools

Must hold or be willing to obtain if successful:

• QLD Working with Children Check (Blue Card)
• QLD Yellow Card or NDIS Worker Screening Check
• Valid Queensland open driver's license with no restrictions
• Licensed Care Suitability Check (LCS2)
• National Criminal History Check (a new check will be requested through IFYS systems)
• Ability to provide two recent line manager references including your current employer

Applications Close: 5pm, Tuesday the 11th of August 2026. Applications received after this date will be accepted but may not become part of the initial candidate pool.

We are deeply committed to the wellbeing, safety, cultural identity and dignity of every individual who accesses our services, including children, young people, adults and people with disabilities. As part of this commitment, we uphold best practice standards and adhere to the Human Services Quality Framework, NDIS Practice Standards and National Principles for Child Safe Organisations.

It is an offence to apply to work in a child related business regulated by the blue card system if you are a restricted person/negative notice holder.