Family Support Officer

C&K; Mackay Regional; Hybrid; AUD 80,000 - 84,000; Full time

Benefits offered by this job

Wage rate: $40.49 per hour

Childcare discounts up to 35%

Subsidised training via C&K College

Scholarships up to $3,000

Blue Card and Police Check funded

Professional development opportunities

Plus more benefits

Job summary

C&K Mackay Family and Children Centre is seeking a Family Support Officer to work with families and carers, delivering strengths-based support to improve outcomes for children aged 0–8. The role operates within a multidisciplinary team and centres on culturally safe, community-connected practice.

You'll contribute to family resilience, wellbeing, and early intervention, with a focus on building positive relationships and supporting attendance at services offered by the centre in Mackay, QLD.

Qualifications

• Experience delivering brief interventions, counselling and/or mediation services.
• Strong written and verbal communication skills.
• Ability to build and maintain strong relationships with families and partners.
• Experience working in a multidisciplinary team and managing priorities.

Responsibilities

• Support families to build resilience and strengthen wellbeing for children aged 0–8.
• Collaborate within a multidisciplinary team to plan and deliver family support services.
• Engage with Aboriginal and Torres Strait Islander families in a culturally safe manner.

Skills

Multidisciplinary teamwork

Counselling experience

Communication skills

Relationship building

Microsoft Office

Driver's licence / bus ability

Tools

Microsoft Office

Job description

Help Shape Futures at C&K Mackay Family and Children Centre

Mackay Children and Family Centre is an Aboriginal and Torres Strait Islander service that provides access to integrated early childhood education and care, parenting and family support, and child and maternal health services. Our centre incorporates a Long Day Care Centre and a Community Hub, designed to work together as an integrated service that supports children and families to thrive.

As our Family Support Officer, you'll join a supportive multidisciplinary team, working alongside families to build resilience, strengthen wellbeing and create positive outcomes for children aged 0-8 years. Using a strengths-based and culturally safe approach, you'll empower families to thrive.

• Permanent Full-time position
• Monday to Friday, 9:00am to 5:00pm.
• Aboriginal and/or Torres Strait Islander identity is desirable for this role and will be highly regarded due to the nature of the work and the communities we serve. This is not an identified position, and all suitably qualified applicants are encouraged to apply.

Find Your Better Way and Enjoy the Benefits

Every C&K career helps children belong and grow. We'll set you up for success with a range of benefits, programs and opportunities to help you earn, be well and grow.

• Be rewarded for your commitment with a wage rate of $40.49 per hour plus superannuation.
• Find a healthy work-life balance with family-friendly priority access to C&K childcare centres and discounts of up to 35% of the gap fee.
• Access a nationally recognised qualification in the high-demand field of early childhood education and care, with subsidised training for eligible students through the C&K College.
• Access scholarships of up to $3,000 through the Qualifications Pathway Program.
• Funded Blue Card and Police Check.
• Professional development opportunities that support your ongoing growth and career progression.
• Plus so much more.

What you'll bring

If you're passionate about strengthening families and creating brighter futures for children, we'll support you every step of the way.

We strongly uphold our child safety policies and procedures. To thrive in this role, you'll have:

• A current Police Check, Blue Card and National Child Safety Training Foundation Certificate, or the ability to obtain prior to commencement.
• Experience delivering brief interventions, counselling and/or mediation services.
• Knowledge and understanding of the strengths, challenges, risk factors and protective factors that impact Aboriginal and Torres Strait Islander families and children.
• Demonstrated experience working from a strengths-based framework, with sound knowledge of child development and positive parenting approaches.
• Sound understanding of child protection principles and practices.
• A commitment to early intervention strategies that support positive outcomes for children and families.
• Strong written and verbal communication skills.
• Experience working collaboratively within multidisciplinary teams while also managing priorities independently.
• The ability to build and maintain strong relationships with families, community partners and key stakeholders.
• A working knowledge of the Microsoft Office suite.
• A current open driver's licence and willingness to drive a 12-seater bus when required.

Join us and find a better way with C&K, for children, for you, for always.

C&K is a child-safe organisation and all C&K employees are required to undergo a police check and not be a 'Restricted Person' or Suspended Educator under the Queensland Blue Card System.

We welcome applicants who identify as Aboriginal and Torres Strait Islander, have a culturally and/or linguistically diverse background, and/or those with additional needs.

Mackay, QLD