Family Services Practitioner

Key Assets (Australia); Melbourne; Hybrid; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Hybrid work framework

5 weeks annual leave after 2 years’服務

Discounted health insurance

Job summary

Key Assets Australia is seeking a Family Services Practitioner to promote the wellbeing of vulnerable children and families. The role involves engaging with families, delivering early intervention, and strengthening family capabilities through the Key to Care Framework.

Reporting to the Team Manager, you will work across home visits, phone contacts and group meetings, with a focus on priority groups such as infants, children, adolescents and those experiencing family violence.

Qualifications

• Relevant social work concepts and approaches
• Experience with family services and child protection
• Ability to conduct comprehensive assessments and create support plans

Responsibilities

• Actively assess and support children, youth and families via home visits, phone contact and meetings
• Provide targeted support to priority groups and vulnerable individuals
• Assist in developing intensive intervention plans and coordinate with stakeholders
• Maintain accurate records and data entry for service delivery

Skills

Empathy

Communication

Assessment

Teamwork

Education

Bachelor of Social Work

Job description

We Are Key Assets Australia

Key Assets is a leading not-for-profit children, family and community services agency, founded in Australia in 2007. We provide foster care & family services. Operating across all states, the ACT and Norfolk Island, our purpose is to achieve positive and lasting outcomes for children, families, and communities. To achieve that, we need people like you!

We pride ourselves on being inclusive and embrace and celebrate the diversity of all people within our communities. Our diversity helps us provide the best support possible to carers, families, children and young people, and all of our external stakeholders.

About the role:

Reporting to the Team Manager, the Family Services Practitioner plays a key role in promoting the wellbeing of vulnerable children and young people. This role works closely with families, offering early intervention and prevention services to reduce risks to children, strengthen family capabilities, and improve overall outcomes.

The successful applicant will engage the Key Assets Key to Care Framework to:

• Actively assess and support children, youth and families via home visits, phone contact, and group meetings
• Provide targeted support to priority groups, including infants, young children, adolescents, people with disabilities, and those experiencing family violence
• Assist in the development of intensive intervention plans while maintaining collaborative relationships with all stakeholders
• Ensure regular and consistent record keeping, data entry and admin support

About you:

The ideal candidate for this opportunity is genuinely passionate about improving the lives of children and supporting family preservation through early intervention.

Additionally, we would love to see:

• A recognised Social Work qualification (or similar)
• Strong understanding of child and family services, child protection and court orders
• Experience conducting comprehensive assessments to develop, implement, monitor, and evaluate service delivery and support plans
• Comprehensive understanding of relevant legislation and frameworks in child protection services.

About My Key Assets:

The health and wellbeing of our people is at the core of our employee and client experience. All employee benefits are intentionally curated with care, allowing you to bring your best self to work, every day. Knowledge sharing, ongoing learning and development, engagement and recognition are key pillars in our culture and values.

• Work-Life Balance: We support a hybrid approach to work and have developed a flexible work framework to support this. We understand that work-life balance is important and accommodate flexibility for team members wherever possible.
• Health and Wellbeing: We promote health and wellbeing for our employees, just like we would for the children, families and communities we serve. We provide discounted health insurance and gym memberships, confidential counselling services and offer 5 weeks of annual leave after 2 years’ continuous service.
• Professional Development: We provide ongoing face-to-face training, digital eLearning and an online library. Your professional development is important to us; you can apply to our Annual Learning Fund for subsidised professional development opportunities from day 1.
• Salary Packaging: Part of your salary is paid tax free each pay, saving thousands in tax each year.

The fine print:

• Applications close Friday 20 November 2026.
• If you have any questions about KAA or this role, please contact Renee Baker, Program Manager (Family Services) on [e-mail] or 0499 112 385
• Please note, successful candidates will be required to return a National Police Check and hold a valid WWCC
• A full Australian driver’s license will be required for travel between sites

Key Assets Australia is committed to equal opportunity, ethical practice and the principles of cultural diversity and social inclusion.
Key Assets Australia is a Child Safe Organisation, and is committed to the safety and wellbeing of all children and young people.