Family Case Worker

UnitingCare Queensland; Cooktown; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Salary packaging

Employee discounts

Parental leave (12 weeks)

Gender affirmation and cultural leave

Career development opportunities

Job summary

Pinangba, the Aboriginal and Torres Strait Islander-led service arm of UnitingCare Queensland, provides residential healing services at Cape York Family Centre in Far North Queensland. We are seeking a Case Worker to manage a client caseload and deliver high-quality care and support to residents.

You will conduct assessments, develop treatment plans, advocate for clients with external agencies, and collaborate with stakeholders to continuously improve services.

Responsibilities

• Conduct comprehensive initial drug & alcohol assessments.
• Develop treatment plans and support clients' individual needs.
• Provide advocacy and support for clients with external agencies.
• Develop and maintain relationships with key stakeholders.
• Identify opportunities for service improvements.
• Plan, conduct and facilitate in-service training for staff.

Job description

Pinangba

Pinangba is the Aboriginal and Torres Strait Islander-led service delivery arm of UnitingCare. The foundations of Pinangba are built from our cultural identity and strong community relationships and partnerships.

Cape York Family Centre provides residential culturally appropriate healing services for Aboriginal and Torres Strait Islander families of Cape York in Far North Queensland.

We're passionate about supporting our communities and our client's journey to recovery. If you share our passion, join our team and help us continue to make a difference in the lives of others!

The Role

As a Case Worker, you will be managing a client case load and participate in the delivery and planning of a high standard of care and support to our residents. A day in the role will see you:

• Conduct comprehensive initial drug & alcohol assessments.
• Develop treatment plans & support your clients to ensure individual needs are met.
• Provide advocacy and support for clients who require the assistance of outside agencies.
• Develop and maintain sound working relationships with key stakeholders.
• Identify opportunities for improvement.
• Plan, conduct and facilitate in-service training to other staff.

Employee Benefits

• Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum.
• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs.
• 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme.
• Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events.
• Career development opportunities with one of the most trusted community and residential care providers in Australia to challenge yourself, grow and make a meaningful difference.

BlueCare is proudly part of the UnitingCare Family, we’d love you to be too

Joining the state’s largest network of aged care workers with its over 8,000 strong, bright team in blue, you’ll also be welcomed as part of the UnitingCare family. With more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, you are part of something bigger. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all its fullness.

Child safe, Child friendly

• Provide welcoming, safe & nurturing services for children.
• Implement measures to prevent child abuse and neglect within our services.
• Appropriately and immediately address child abuse and neglect if it does occur.
• Abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme.

Diversity & Inclusion

Our approach is simple–everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position. For additional support and to meet our RAP Team, email [e-mail]

Safe workplace

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.

Commitment to Safeguarding

We are committed in creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. We speak up for their safety to ensure their voices are heard. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare.