Facility Manager - Growth & Customer Experience Lead

Wilson Group; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

On-site training

Attractive salary and incentives

Job summary

Wilson Storage seeks a Facility Manager for our McGraths Hill Facility in Sydney. This full-time role focuses on driving sales, delivering exceptional customer service, and effective facilities management at a busy site in New South Wales.

You will be responsible for maintaining presentation standards, coordinating Business Hub services, and leading a small team with a customer-first mindset. The position offers on-site training and a competitive salary with incentives.

Qualifications

• Customer service, sales, retail / bulky goods industry, logistics, small business experience (beneficial)
• Strong communication skills (written & verbal)

Responsibilities

• Drive sales performance at the facility.
• Deliver excellence in customer service to walk-in and remote customers.
• Manage facilities operations including Business Hub services.
• Maintain high quality presentation standards across the site.

Skills

Customer service

Sales

Retail / bulky goods experience

Logistics

Small business experience

Strong communication skills

Job description

Wilson Storage seeks a Facility Manager for our McGraths Hill Facility in Sydney. This full-time role focuses on driving sales, delivering exceptional customer service, and effective facilities management at a busy site in New South Wales.

You will be responsible for maintaining presentation standards, coordinating Business Hub services, and leading a small team with a customer-first mindset. The position offers on-site training and a competitive salary with incentives.