Assistant Facility Manager

Wilson Group; Geelong; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

On-site training

Competitive salary incentives

Career progression opportunities

Job summary

Wilson Storage in Geelong is seeking a motivated Assistant Facility Manager to join our team on a part-time basis. You will support sales performance, deliver excellent customer service, and help manage the Facilities and Business Hub services at the Geelong facility.

You'll contribute to presenting high-quality spaces, coordinate with the team, and maintain organisation while working with KPIs. On-site training and competitive salary incentives are provided to successful candidates.

Qualifications

• Experience in sales or customer service roles.
• Strong written and verbal communication.
• Experience in retail or bulky goods is beneficial.
• Customer-focused with face-to-face service skills.
• Organised and able to work with KPIs.
• Proficient with general computer skills.

Responsibilities

• Drive sales performance at the Geelong facility.
• Deliver exceptional customer service.
• Manage facilities and Business Hub services.
• Maintain high presentation standards.

Skills

Customer service

Sales

Retail/Bulky goods

Logistics

Small business

Communication skills

KPIs

Presentation

Organisation

Computer skills

Job description

About the role

Wilson Storage offers secure self-storage, packaging, office, and training space solutions throughout Victoria, New South Wales and Tasmania. Our exceptional customer service and state-of-the-art facilities distinguish us in the industry.

We are seeking a highly motivated individual to join our rapidly expanding business as an Assistant Facility Manager working Part Time at our Geelong Facility in VIC.

About Wilson Storage

For more than 50 years, the name Wilson and its success have been achieved through superior performance and the strength of our relationships. Building on its core strengths of customer service, financial security and specialist staff, Wilson has developed into a reliable and innovative provider of integrated services throughout the Asia Pacific region.

You will be joining a great team culture and with our continuous expansion, there is the possibility for future progression.

Key Duties include:

• Driving sales performance
• Delivering excellence in customer service
• Effective management of Facilities including Business Hub services
• Maintaining high quality presentation standards

Skills and requirements:

• Customer service, sales, retail / bulky goods industry, logistics, small business experience (beneficial)
• Strong communication skills (written & verbal)
• Retail / Business sales experience (beneficial)
• Polite manner, friendly and confidence with face-to-face customer service
• Comfortable working with KPIs and are results-driven
• Professional presentation, work ethic and behaviour
• Well organised & use of initiative
• Competent in general computer skills

About you

Suitable candidates will have experience in some areas of sales and customer service, retail / bulky goods, small business and logistics; strong communication skills with history of positive customer repour; proven organisational, system, administration skills and the ability to work both cooperatively within a team and autonomously as required.

What is in it for you:

• By joining this team, you will become part of a positive workplace culture, and with continuous expansion, there are opportunities for future advancement.
• Extensive on-site training covering all facets of the business and industry will be provided.
• An attractive salary and incentives will be provided to those successful candidates.