Facilities Support Officer

Careers at Council; Newcastle-Maitland; On-site; AUD 83,000 - 97,000; Full time

Benefits offered by this job

Competitive salary 83,441–96,973 AUD +

35 hours per week

Long service leave after 5 years

Gym memberships through Corporate FIT

Free parking nearby

Other Lake Mac perks

Job summary

Lake Macquarie City Council is seeking a practical Facilities Support Officer to help maintain and present our Administrative Centre and Main Works Depot. You’ll balance planned maintenance with reactive tasks, coordinate across sites and respond to facility issues to keep workplaces safe, clean and welcoming.

You’ll work with contractors and internal staff, bring strong time management and clear communication, and help ensure requests are completed on time while supporting staff, councillors

Qualifications

• Certificate IV in Property Services, Facilities Management or equivalent is required or equivalent experience.
• Experience coordinating multi-trade maintenance (painting, minor electrical/mechanical, plumbing, furniture moves) in occupied facilities.
• Strong interpersonal skills, self-motivated, reliable and able to work with minimum supervision.
• Intermediate or higher computer literacy, with the ability to quickly learn and adapt to new systems and technologies.

Responsibilities

• Support the daily operation and presentation of Lake Mac’s facilities across the Administrative Centre and Main Works Depot.
• Coordinate maintenance activities and respond to reactive works to keep workplaces safe, clean and fit for purpose.
• Balance planned maintenance with reactive work and manage multiple priorities across busy sites.

Skills

Time management

Communication

Interpersonal skills

Self-motivation

Reliability

Computer literacy

Education

Certificate IV in Property Services, Facilities Management or equivalent

Current Class C Drivers Licence

Job description

Help keep Lake Mac’s key civic facilities safe, welcoming and ready for the people who use them every day. As Facilities Support Officer, you’ll play a hands‑on role supporting the presentation, maintenance and day‑to‑day operation of Council’s Administrative Centre and Main Works Depot.

• Support the daily operation and presentation of Lake Mac’s facilities
• Join a collaborative Facilities Management team making practical improvements that support staff, councillors and the community
• Enjoy a balanced 35-hour week in a supportive workplace that values your wellbeing

LET’S EXPLORE THE JOB

In this role, you’ll support a wide range of property related activities that help keep Council’s facilities professionally presented, safe and welcoming. Working across the Administrative Centre and Main Works Depot, you’ll assist with daily operations, coordinate maintenance activities and respond to reactive works so our workplaces remain clean, secure and fit for purpose.

This is a role where strong time management and clear communication will make a real difference. You’ll be balancing planned maintenance with reactive work, managing multiple priorities across busy sites and making sure requests are followed through to completion. Whether you’re working with contractors, responding to facility issues or keeping stakeholders informed, you’ll help close the loop, so people know what’s happening and our facilities continue to operate smoothly.

Read theposition statementand learn more about this exciting opportunity.

LET’S HEAR ABOUT YOU

Our ideal candidate is organised, practical and approachable, with the confidence to work across multiple sites and balance competing priorities. You’ll be comfortable working with contractors and internal stakeholders, proactive in spotting and resolving facility issues and committed to delivering safe, well‑presented spaces for staff, councillors and the public.

You’ll also meet the following criteria:

• Certificate IV in Property Services, Facilities Management or equivalent experience
• Experience coordinating multi‑trade maintenance (painting, minor electrical/mechanical, plumbing, furniture moves) in occupied facilities
• Strong interpersonal skills, self‑motivated, reliable and able to work with minimum supervision
• Intermediate or higher computer literacy, with the ability to quickly learn and adapt to new systems and technologies
• Current Class C Drivers Licence

LET’S REVEAL THE PERKS

• Competitive salary from $83,441 - $96,973 a year plus 12% superannuation
• 35 hours per week
• Long Service leave after 5 years
• We value your health and wellbeing and offer generous, discounted gym memberships through our Corporate Fitness program, connect with colleagues through our social club, be inspired by regular wellbeing initiatives, annual flu vaccinations, and confidential support via our employee assistance (EAP) program
• Free parking within walking distance of our office building
• Along with many other perks that come from choosing Lake Mac!

CHOOSE THE LAKE MAC WAY

We know it is our people that will shape the future of our city. That’s why we’re passionate about providing a workplace that empowers our staff to be creative, innovative and bold. When you join the team at Lake Macquarie City Council, you join a group of people with a commitment to make our city even better. We’re proud of our city and the work we do, and we know you will be too.

We celebrate diversity and are committed to creating an inclusive workforce. We believe that a diverse network of employees, which truly reflects the people it serves and represents, is best equipped to understand and meet the needs of our community. We welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTIQ+ community, refugees and people with disabilities. We understand the skills and attributes veterans can bring to our Council.