Facilities Services Assistant

ElectraNet; Adelaide; On-site; AUD 77,000 - 94,000; Full time

Benefits offered by this job

5 weeks annual leave

15 days personal/carer’s leave

16 weeks paid parental leave

Flexible work options

Volunteer leave & closure

Professional development support

Community-focused team culture

Regular social events

Job summary

ElectraNet in Adelaide is seeking a proactive administrator to join on a 12-month maternity leave contract, with options for full-time or a 0.8 FTE four-day week. You will help ensure smooth day-to-day operations across office sites.

You will monitor the ServiceNow portal, coordinate facilities planning, relocations, archiving and emergency response, maintain intranet records and support the Facilities Services team during peak periods. A business admin qualification is preferred.

Qualifications

• Experience in administration, facilities coordination or workplace support.
• Strong customer service and stakeholder engagement skills.
• Intermediate Microsoft Office and systems/databases experience.
• Qualification in business administration or related discipline.

Responsibilities

• Monitor and manage the ServiceNow Request Portal, allocating requests.
• Coordinate accommodation and workspace planning across sites.
• Support employee workplace relocations and office moves.
• Liaise with external property managers for maintenance and site needs.
• Coordinate archiving services and maintain records.
• Assist with emergency response management, including Fire Warden and First Aid.
• Maintain Facilities and Security information on the intranet and update procedures.
• Provide admin support to the Facilities Services team during peak periods.

Skills

Administration

Customer service

Stakeholder engagement

MS Office

Organizational skills

Education

Business Administration qualification

Tools

Facilities systems

Office databases

Job description

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ElectraNet builds, owns, operates and maintains South Australia’s high voltage electricity transmission network—connecting generators to distributors and major customers, and powering homes, businesses and communities.

Our people describe our culture as supportive, inclusive and community-focused, where we genuinely want each other to succeed. As we lead the transition to a clean energy future, we’re committed to delivering innovative solutions that enable smarter asset management and stronger network performance.

The Opportunity

Join ElectraNet in this 12-month maternity leave contract and be part of the team behind the smooth day-to-day operation of our workplaces. Whether you're seeking a full-time opportunity or the flexibility of a 0.8 FTE four-day work week, you'll enjoy a varied and rewarding role within a supportive environment while helping deliver the infrastructure that powers South Australia.

In this role you will:

• Monitor and manage the ServiceNow Request Portal, ensuring requests are effectively allocated and progressed.
• Coordinate accommodation and workspace planning activities across all office sites.
• Support employee workplace relocations and office move activities.
• Liaise with external property managers regarding maintenance requests and site requirements.
• Coordinate archiving services across the business and maintain associated records.
• Assist with emergency response management activities, including Fire Warden and First Aid coordination.
• Maintain Facilities and Security information on the company intranet and support procedure updates.
• Provide administrative support to the Facilities Services team and support operational requirements during periods of leave, absence or peak demand.

About You

You are a proactive and adaptable administrator who enjoys building strong relationships and delivering excellent customer service. You are organised, detail-oriented and capable of managing competing priorities while maintaining a high standard of work.

To be successful in this role, you will bring:

• Experience in an administration, facilities coordination or workplace support role.
• Strong customer service and stakeholder engagement skills.
• A positive, flexible and team-oriented approach.
• Intermediate Microsoft Office skills and confidence working with systems and databases.
• Strong organisational skills with the ability to manage multiple activities and priorities.
• Demonstrated ability to work collaboratively and contribute to a positive workplace culture.
• A qualification in business administration or a related discipline, or equivalent experience.
• Experience within facilities management, property services or an asset-intensive industry will be highly regarded.

Employee Benefits

We’re proud to offer a workplace that is supportive, inclusive and genuinely committed to your success. When you join ElectraNet, you join a team that values diversity, collaboration and continuous learning.

For this role, we offer a competitive remuneration package starting from $85,000 plus superannuation and a performance bonus eligibility of up to 15%. In addition to this, we also offer:

• 5 weeks annual leave
• 15 days personal/carer’s leave
• 16 weeks paid parental leave
• Flexible work options & wellbeing programs
• Additional paid volunteering and office closure leave
• Ongoing professional development and certification support
• A vibrant and community focused team culture
• Regular social events and activities.

Successful applicants will be required to undergo background checks. These checks may include global criminal history checks, reference checks, and validation of qualifications, employment history, Australian work rights, and any additional checks depending on the role.

ElectraNet is committed to creating a diverse and inclusive workplace. We welcome applications from people of all backgrounds, identities, and lived experiences—including Aboriginal and Torres Strait Islander peoples, people with disabilities, neurodivergent individuals, and those from culturally and linguistically diverse communities.

We are proud to be a Work180 Endorsed Employer. You can read more about our key benefits, including flexible work options, leave and other supports, here .

ElectraNet Head Office: 52-55 East Terrace, Adelaide SA 5000 | Phone: [phone]