Facilities Coordinator

CBRE Group, Inc.; Canberra; On-site; AUD 60,000 - 80,000; Full time

Job summary

CBRE Group, Inc. is seeking a Customer Service Focused Facilities Coordinator in Canberra, ACT. You will manage day-to-day client operations, coordinate maintenance tasks, and support meetings and events while ensuring WHSE compliance and KPI targets.

Ideal candidates have strong communication, proficiency in Excel/Word/SharePoint/Outlook, and prior facilities or hospitality experience. This role offers a hands-on environment with CBRE’s global services network.

Qualifications

• Excellent communication skills and ability to interpret instructions and memos.
• Proficient in Excel, Word, SharePoint and Outlook.
• Customer-focused with a service mindset.
• Previous experience in facilities, hospitality, or related role.

Responsibilities

• Managing client's day to day operational and maintenance Facilities requirements.
• Undertaking administrative duties. Supporting employee meetings/events. Managing mail services.
• Log and track all maintenance requests, PPM and expenditure using appropriate maintenance software.
• Maintain daily registers for Visitors and Contractors.
• Managing CBRE and client contractors.
• Ensuring WHSE policies, procedures and requirements are met and maintained.
• Ensuring all position KPI's are achieved.
• Assisting in various Facilities project works.
• Support the business of CBRE as required
• Meeting room set ups, reset rooms, and clean up at the end of each meeting.

Skills

Excel

Word

SharePoint

Outlook

Communication

Customer service

Facilities experience

Job description

Canberra - Australian Capital Territory - Australia

• Leading key MNC client in the IT industry
• Customer Service Focused Facilities Coordinator
• Australian Citizen | Baseline clearance or NV1 clearance is a must
• Canberra | Ngambri | Land of the Ngunnawal people

About CBRE

CBRE is the world's leading and largest commercial real estate services and investment firm, servicing over 90% of the world’s Fortune 100 companies. Our Global Workplace Solutions division (GWS) is comprised of the best and brightest industry professionals, at the forefront of innovation, and highly invested in the development and unique needs of our diverse employees and global clients.

About the Role

This role is crucial in supporting contract operations and acts as the link between client (requestors) and CBRE. FCs are expected to work with the management team and Sub- Contractors to report technical issues and the diagnosis of faults for rectification. The role will also ensure that issues are appropriately escalated to the relevant personnel and will refer and follow- up daily tasks as assigned.

What You'll Do:

• Managing client's day to day operational and maintenance Facilities requirements.
• Undertaking administrative duties. Supporting employee meetings/events. Managing mail services.
• Log and track all maintenance requests, PPM and expenditure using appropriate maintenance software.
• Maintain daily registers for Visitors and Contractors.
• Managing CBRE and client contractors.
• Ensuring WHSE policies, procedures and requirements are met and maintained.
• Ensuring all position KPI's are achieved.
• Assisting in various Facilities project works.
• Support the business of CBRE as required
• Meeting room set ups, reset rooms, and clean up at the end of each meeting.

What You'll Need:

• Excellent Communication Skills – Ability to comprehend and interpret instructions, short correspondence, and memos.
• Intermediate to Advanced Microsoft Excel, Word, using SharePoint and Microsoft Office Outlook skills
• Dedicated to exceptional customer service and has a customer centric approach to all tasks
• Previous experience in facilities, hospitality, or related role

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

About CBRE Group, Inc.

CBRE Group, Inc. (NYSE: CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm and a premier provider of critical infrastructure services. The company has more than 155,000 employees serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage servicing, valuations); Building Operations & Experience (facilities management, property management, flex space & experience, critical infrastructure); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com .

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