Facilities Co-ordinator

Jones Lang LaSalle Incorporated; City of Melbourne; On-site; AUD 90,000 - 115,000; Full time

Benefits offered by this job

Great employee discounts off fitness

wellbeing & other renowned brands

18 weeks paid maternity leave

Private Health Insurance Discounts

Active Social Club

Employee assistant program

Novated Lease for EV cars

Paid time off for volunteer work

Career Opportunities with Australia\'s

Job summary

Jones Lang LaSalle Incorporated seeks a Senior Facilities Coordinator to act as the operational heartbeat of our Melbourne workplace. You will coordinate services, manage vendors, oversee work orders, and collaborate with building management to maintain optimal facility performance while tracking costs and driving improvements.

You’ll balance hands-on coordination with strategic oversight, supporting front-of-house operations, space management, and security collaborations to ensure a seamless

Qualifications

• Proven experience coordinating facilities operations and services.
• Strong vendor/contractor management skills with accountability for quality.
• Excellent organizational abilities with ability to manage multiple priorities.

Responsibilities

• Coordinate routine facilities services including cleaning, HVAC, electrical maintenance, fire equipment, indoor plants, coffee and kitchen services, and other scheduled maintenance activities.
• Manage contractor relationships and QA programs to ensure vendor performance meets standards.
• Oversee work order management processes with regular audits for accuracy and efficiency.
• Liaise with building management on maintenance issues, electrical systems, security protocols, access passes, and ad-hoc facility matters.
• Perform daily space defect checks to identify issues and ensure equipment and spaces run efficiently.
• Build business cases for site expenditure, manage approvals, and elevate financial requests as needed.
• Track and report cost savings initiatives with logs for savings trackers and quarterly reviews.
• Direct reception and front-of-house operations, provide coverage two days per week, and handle escalations.
• Collaborate with security teams on guard requests, access control systems, incident reporting, and safety protocols.

Skills

Facilities coordination

Vendor management

Organization

Facilities software

Building systems

Job description

What this opportunity involves:

As a Senior Facilities Coordinator at JLL, you'll be the operational heartbeat of our workplace, ensuring every element of our physical environment runs smoothly and efficiently. This role puts you at the center of day‑to‑day facilities operations, where you'll coordinate essential services, manage vendor relationships, and create an exceptional workplace experience for our teams. You'll work closely with contractors, building management, and internal stakeholders to maintain optimal facility performance while tracking costs and identifying opportunities for improvement. At JLL, we are collectively shaping a brighter way - for our clients, ourselves and our fellow employees - and in this role, you'll play a vital part in creating workspaces where people can do their best work. You'll balance hands‑on coordination with strategic thinking, managing everything from HVAC maintenance to front‑of‑house operations, while collaborating with regional experts and supporting broader team initiatives. This is an opportunity to develop your facilities management expertise in an environment that values innovation, efficiency, and continuous improvement.

An overview of the role:

• Coordinate routine facilities services including cleaning, HVAC, electrical preventative maintenance, fire equipment, indoor plants, coffee and kitchen services, and other scheduled maintenance activities
• Manage contractor relationships and execute quality assurance programs to ensure vendor performance meets established standards
• Oversee work order management processes, conducting regular audits to maintain accuracy and efficiency in service delivery
• Liaise with building management on maintenance issues, electrical systems, security protocols, base building access passes, and ad‑hoc facility matters
• Perform daily space defect checks to identify issues early and ensure all equipment and spaces operate at optimum efficiency
• Build business cases for site expenditure, manage approval workflows, and elevate financial requests as required
• Track and report cost savings initiatives, maintaining detailed logs in savings trackers and supporting quarterly business review reporting
• Direct reception and front‑of‑house operations by setting daily priorities, providing reception coverage two days per week, and resolving escalations as they arise
• Collaborate with security teams on all related matters including guard requests, access control systems, incident reporting, and safety protocols

Sounds like you?

• Proven experience in facilities coordination, workplace services, or property management roles with demonstrated progression of responsibility
• Strong vendor and contractor management skills with demonstrated ability to maintain quality standards and hold partners accountable
• Excellent organizational abilities with keen attention to detail and capacity to manage multiple priorities simultaneously
• Proficiency in work order management systems and facilities management software
• Solid understanding of building systems including HVAC, electrical, fire safety, and general maintenance operations
• Strong financial acumen including budget tracking, invoice processing, and cost management experience
• Exceptional communication and interpersonal skills with ability to liaise effectively across all organizational levels
• Demonstrated problem‑solving capabilities and ability to respond effectively to operational challenges and ad‑hoc requests
• Experience supporting front‑of‑house or reception operations in a corporate environment (preferred)

Benefits:

• Great employee discounts off fitness
• wellbeing & other renowned brands
• 18 weeks paid maternity leave
• Private Health Insurance Discounts
• Active Social Club
• Employee assistant program
• Novated Lease for EV cars
• Paid time off for volunteer work
• Career Opportunities with Australia's #1 Commercial Real Estate firm
• Premium offices

What you can expect from us:

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like‑minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you. As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Jones Lang LaSalle (\"JLL\") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page I want to work for JLL.

At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. Together, we strive to be exceptional and shape a better world.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYS.

JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.