Facilities Administrator: Client Support & Compliance

Iss Global; Sydney; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Employee discounts

Learning & development opportunities

Career progression within a global org

Job summary

ISS is seeking a Facilities Administrator to provide telephone, administrative and contract support to ensure the effective management and delivery of facilities management services across Australia.

Reporting to the Key Account Manager, you will support compliance, financial administration, procurement, vendor management, and service delivery coordination while maintaining strong client and supplier relationships.

Qualifications

• Provide telephone, administrative and contract support for facilities management.
• Support contract compliance, financial administration, reporting, procurement activities, vendor management and service delivery coordination.
• Interact with clients, subcontractors and internal stakeholders to handle enquiries and requests.

Responsibilities

• Ensure HS&E compliance and safety standards are applied.
• Maintain project documentation and ensure tasks are raised, tracked and closed.
• Coordinate meetings with clients and designers to align on strategies and plans.
• Provide first-line telephone support and customer service to clients and stakeholders.
• Support ad-hoc compliance and reporting duties.

Skills

Telephone support

Customer service

Communication

Job description

ISS is seeking a Facilities Administrator to provide telephone, administrative and contract support to ensure the effective management and delivery of facilities management services across Australia.

Reporting to the Key Account Manager, you will support compliance, financial administration, procurement, vendor management, and service delivery coordination while maintaining strong client and supplier relationships.