F&B Workplace Trainer — Elevate Service & Talent

Hamilton Island Enterprises; Hamilton Island; Sur place; AUD 65 000 - 85 000; Plein temps

Avantages offerts par ce poste

Subsidised staff accommodation

Dining discounts

Island activities discounts

Ferry concessions

Résumé du poste

Hamilton Island Enterprises is seeking a Workplace Trainer - Food & Beverage to develop frontline teams across venues. You’ll deliver hands-on coaching, onboarding and ongoing training, strengthening service excellence island-wide.

Your background includes F&B hospitality, strong communication, and supervisory or training experience, with relevant certifications. Join a supportive L&D team on Hamilton Island and help elevate guest experiences.

Qualifications

• Demonstrated Food & Beverage hospitality experience in a supervisory context.
• Strong communication and interpersonal skills for coaching diverse teams.
• Experience delivering onboarding and workplace training programs.
• Certifications in hospitality operations and staff training.

Responsabilités

• Deliver engaging onboarding and workplace training across F&B operations.
• Provide hands-on coaching in restaurants, bars and venues to build service skills.
• Mentor team members in service sequences, guest engagement and upselling.
• Support development and continuous improvement of training resources and frameworks.
• Collaborate with managers to identify capability gaps and training opportunities.
• Monitor progress and give constructive feedback to support development.

Connaissances

Food & Beverage hospitality experience

Excellent communication

Interpersonal skills

Coaching

Supervisory experience

Formation

Certificate III in Hospitality Operations or equivalent

Certificate IV in Training and Assessment, or similar qualification

Current Responsible Service of Alcohol certification

Description du poste

Hamilton Island Enterprises is seeking a Workplace Trainer - Food & Beverage to develop frontline teams across venues. You’ll deliver hands-on coaching, onboarding and ongoing training, strengthening service excellence island-wide.

Your background includes F&B hospitality, strong communication, and supervisory or training experience, with relevant certifications. Join a supportive L&D team on Hamilton Island and help elevate guest experiences.