F&B Team Leader: Elevate Guests & Lead the Team

Accor; Douglas Shire; On-site; AUD 60,000 - 85,000; Full time

Benefits offered by this job

ALL Heartist Membership

Family & Friends Discounts

ALL Loyalty Program

Learn Your Way - Accor Academy and Ty

Build Your Network

Worldwide Opportunities

Job summary

Accor Port Douglas in Tropical North Queensland is seeking a Food & Beverage Team Leader to guide a cohesive team and ensure smooth dining experiences. You will lead service during busy periods and foster memorable moments for guests, blending hospitality with product knowledge.

The ideal candidate demonstrates strong communication, teamwork, and flexibility across shifts, with RSA certification and a passion for delivering exceptional guest experiences in a dynamic resort setting.

Qualifications

• Experience in food & beverage protocols across table and event service.
• Excellent guest communication and teamwork.
• Able to work early mornings, evenings, weekends and holidays.
• RSA certification or equivalent for the location.
• Passion for engaging with patrons and collaborating within a diverse team.

Responsibilities

• Set the pace and lead by example during busy service periods.
• Collaborate with the team and spark motivation to attain exceptional results together.
• Create a welcoming atmosphere where you turn moments into memories.
• Upselling isn't just about numbers; it's about crafting an unforgettable experience for guests.
• When challenges arise, transform obstacles into opportunities.
• Proactively source information to increase your product knowledge.

Skills

F&B protocols

Table service

Event service

Beverage expertise

Coffee crafting

Guest communication

Team collaboration

Schedule flexibility

RSA certification

Education

RSA certification

Job description

Accor Port Douglas in Tropical North Queensland is seeking a Food & Beverage Team Leader to guide a cohesive team and ensure smooth dining experiences. You will lead service during busy periods and foster memorable moments for guests, blending hospitality with product knowledge.

The ideal candidate demonstrates strong communication, teamwork, and flexibility across shifts, with RSA certification and a passion for delivering exceptional guest experiences in a dynamic resort setting.