F&B Supervisor - Lead Service & Wine

Hamilton Island Weddings; Whitsunday Regional; On-site; AUD 85,000 - 105,000; Full time

Job summary

Catseye Pool Club on Hamilton Island is seeking a Food & Beverage Supervisor to lead daily front‑of‑house operations, work hands‑on on the floor and ensure every guest experience is seamless, polished and memorable.

You will train and motivate the front‑of‑house team, deliver wine recommendations and pairings, uphold RSA and health standards, and contribute to a high‑energy, premium service culture in a newly hatched, award‑winning venue.

Qualifications

• Previous experience in a supervisory role within a premium or hatted venue.
• Strong knowledge of wine and confidence in guest recommendations.
• Excellent leadership, communication and organisational skills.
• A hands-on approach with attention to detail.
• Ability to perform in a high-energy, service-driven environment.
• QLD or Nationally Recognised RSA Certificate (essential).

Responsibilities

• Oversee daily front-of-house operations.
• Lead, train and motivate the front-of-house team.
• Deliver a seamless dining experience across all service periods.
• Provide confident and knowledgeable wine recommendations and pairings.
• Maintain high presentation and service standards in a premium environment.
• Ensure compliance with RSA and health and safety standards.
• Support ongoing improvement of service procedures and team performance.
• Foster a positive, professional and guest-focused team culture.

Skills

Wine knowledge

Leadership

Communication

Organisational skills

Hands-on approach

Service excellence

RSA Certificate

Job description

Catseye Pool Club on Hamilton Island is seeking a Food & Beverage Supervisor to lead daily front‑of‑house operations, work hands‑on on the floor and ensure every guest experience is seamless, polished and memorable.

You will train and motivate the front‑of‑house team, deliver wine recommendations and pairings, uphold RSA and health standards, and contribute to a high‑energy, premium service culture in a newly hatched, award‑winning venue.