F&B Manager - Multi-Site, Gold Coast

Frontline Hospitality Queensland; Gold Coast City; On-site; AUD 110,000 - 130,000; Full time

Benefits offered by this job

Competitive salary 110K+ Super

Autonomy to lead Front of House

Gold Coast location

Award-winning company

Job summary

Frontline Hospitality Queensland is seeking an experienced multi-venue leader to oversee service operations across venues on the Gold Coast. You will manage labour planning, recruit and develop teams, and drive P&L outcomes while launching a new concept.

Key responsibilities include maintaining high guest experience, ensuring safety and compliance, and building strong supplier relationships. A background in high-end hospitality and proven leadership are essential.

Qualifications

• Must have leadership in fast-paced, high-end hospitality
• Experience managing multiple venues and staff development
• Strong budgeting, forecasting and payroll experience
• Compliance with RSA, WHS, food safety and licensing requirements

Responsibilities

• Oversee daily service operations across multiple venues on the Gold Coast
• Lead recruitment, onboarding and ongoing staff development
• Manage labour planning, budgeting and P&L performance
• Drive the full operational launch of a new concept and ensure high guest experience

Skills

F&B/Operations management

Job description

My client is one of Queensland’s most established, family-owned hospitality groups, with origins dating back to the early 1950s and a legacy built on quality, consistency, and genuine hospitality. Over decades, it has grown into a diverse portfolio of premium restaurants, cafés, and event spaces, recognized for delivering high-end dining experiences grounded in exceptional service and locally sourced Australian produce. The group is known for operating iconic venues across Brisbane and coastal locations, combining traditional hospitality values with modern execution. Strongly focused on guest experience, staff development, and community involvement, the business continues to evolve while maintaining the standards and reputation that have defined it for generations.

The Role

In this multi‑venue leadership role, you will oversee daily service operations, uphold venue standards, manage labour planning, and ensure an exceptional guest experience across all sites, while also leading the full operational launch of a new concept. You will manage, train, roster, and mentor a diverse team, driving recruitment, on‑boarding, and ongoing development to foster a positive, professional culture with high engagement and strong retention. Financial responsibilities include budgeting, forecasting, cost control, payroll targets, and delivering P&L outcomes, along with analysing venue performance to maximise revenue and profitability. You will also maintain key supplier relationships across ordering, inventory, and stock management. Additionally, you will create, refine, and implement policies, procedures, and operational frameworks, ensuring all venues remain compliant with safety standards, workplace regulations, RSA, WHS, food safety, and all licensing requirements.

Skills and Experience

• Proven ability to perform at a high level in fast‑paced, high‑volume environments with great business acumen in high‑end establishments
• Strong time management skills and the ability to work effectively under pressure. Passionate about hospitality, service standards, and team development
• Experience as an F&B Manager, Operations Manager, Venue Manager, or Multi‑Site Manager within hospitality
• Exceptional communication, problem‑solving, and decision‑making abilities
• Excellent leadership skills, with a collaborative approach, positive attitude, and strong work ethic

Benefits and Culture

• Competitive salary – $110K + Super (based on experience)
• Stable, long‑term role with an established group
• Award‑winning company with plans for more venues to come
• Autonomy to lead and shape Front of House operations
• Gold Coast location with multiple concepts under one roof