F&B Manager - Multi-Site, Gold Coast

Frontline Recruitment Group; Gold Coast City; On-site; AUD 100,000 - 125,000; Full time

Benefits offered by this job

Competitive salary

Gold Coast location

Long-term role with growth

Job summary

Frontline Recruitment Group on the Gold Coast is seeking an experienced multi-site leader to oversee daily service operations across venues, uphold high standards and drive guest experience.

You will manage labour planning, recruitment, onboarding, and development while delivering budgeting, forecasting, cost control and P&L outcomes, ensuring safety and compliance.

Qualifications

• Proven ability to lead in fast-paced, high-volume, upscale hospitality settings.
• Strong leadership and staff development focus with a proactive mindset.
• Experience in budgeting, labour planning, and P&L management.

Responsibilities

• Oversee daily service operations across multiple venues.
• Lead labour planning, recruitment, onboarding and training.
• Ensure guest experience and maintain high service standards.
• Manage budgeting, forecasting, cost control and payroll targets.
• Maintain supplier relationships and inventory management.
• Develop and implement policies, procedures, and compliance programs.

Skills

People management

Leadership

P&L management

Budgeting

Staff development

Multi-site leadership

Customer service

Job description

Frontline Recruitment Group – Gold Coast QLD

My client is one of Queensland’s most established, family‑owned hospitality groups, with origins dating back to the early 1950s and a legacy built on quality, consistency, and genuine hospitality. Over decades, it has grown into a diverse portfolio of premium restaurants, cafés, and event spaces, recognized for delivering high‑end dining experiences grounded in exceptional service and locally sourced Australian produce. The group is known for operating iconic venues across Brisbane and coastal locations, combining traditional hospitality values with modern execution. Strongly focused on guest experience, staff development, and community involvement, the business continues to evolve while maintaining the standards and reputation that have defined it for generations.

The Role

In this multi‑venue leadership role, you will oversee daily service operations, uphold venue standards, manage labour planning, and ensure an exceptional guest experience across all sites, while also leading the full operational launch of a new concept. You will manage, train, roster, and mentor a diverse team, driving recruitment, on‑boarding, and ongoing development to foster a positive, professional culture with high engagement and strong retention. Financial responsibilities include budgeting, forecasting, cost control, payroll targets, and delivering P&L outcomes, along with analysing venue performance to maximise revenue and profitability. You will also maintain key supplier relationships across ordering, inventory, and stock management. Additionally, you will create, refine, and implement policies, procedures, and operational frameworks, ensuring all venues remain compliant with safety standards, workplace regulations, RSA, WHS, food safety, and all licensing requirements.

Skills and Experience

• Proven ability to perform at a high level in fast‑paced, high‑volume environments with great business acumen in high‑end establishments
• Strong time management skills and the ability to work effectively under pressure. Passionate about hospitality, service standards, and team development
• Experience as an F&B Manager, Operations Manager, Venue Manager, or Multi‑Site Manager within hospitality
• Exceptional communication, problem‑solving, and decision‑making abilities
• Excellent leadership skills, with a collaborative approach, positive attitude, and strong work ethic

Benefits and Culture

• Competitive salary – $110K + Super (based on experience)
• Stable, long‑term role with an established group
• Award‑winning company with plans for more venues to come
• Autonomy to lead and shape Front of House operations
• Gold Coast location with multiple concepts under one roof