F+B, Guest Service and Event Attendant

Coast Entertainment Holdings Limited; Gold Coast City; On-site; AUD 39,000 - 47,000; Part time

Benefits offered by this job

Free entry & discounts to Dreamworld,;

Dreamworld, WhiteWater World & SkyLine

Bonus incentive program paid quarterly

Online savings platform access

Laundered uniforms and onsite parking

Seasonal, fun work environment

Job summary

SkyPoint Attendants play a key role in delivering exceptional guest experiences on the Gold Coast, working across Food & Beverage, Events and Guest Services. You will engage with visitors, process entry and tickets, and help ensure a welcoming, efficient operation at SkyPoint’s iconic 77th-floor venue.

Ideal candidates bring experience in busy hospitality, strong communication, and a positive, energetic attitude.

Qualifications

• Experience in a high-volume hospitality or food service environment.
• Passion for delivering outstanding customer service and a friendly, positive attitude.
• Excellent communication, interpersonal, and organisational skills.
• Reliable, self-motivated team player who stays composed under pressure.

Responsibilities

• Engage with guests and provide service excellence across Food & Beverage, Guest Services and Events.
• Assist with entry processing, ticketing and sales at SkyPoint observation deck.
• Maintain cleanliness and presentation standards in a fast-paced environment.
• Support a high standard of service during peak periods and weekends.

Skills

Customer service

Communication

Multitasking

Cash handling

POS systems

Team player

Tools

POS software

Job description

Coast Entertainment – Surfers Paradise QLD

SkyPoint Food & Beverage, Guest Services and Events Attendants

• Fixed Term contract until the beginning of February 2027 with opportunities for ongoing employment
• Premium Surfers Paradise Location – 230m above Surfers Paradise Beach
• Multiple casual positions across Food & Beverage, Guest Services and Events

Would you like to work in a unique venue, with the best view on the Gold Coast? Would you enjoy a fun, fast paced, energetic environment to work in? How about some awesome employee benefits? SkyPoint is located on the 77th floor of the Gold Coast’s iconic Q1 building and is truly an extraordinary venue, 230 metres in the sky. We are seeking enthusiastic, customer-focused individuals to join our team as Seasonal Casual Attendants during the busy season!

Why work with us:

• Exceptional leadership training and development, we are passionate about growing and retaining our team!
• Free entry and discounts across Dreamworld, WhiteWater World and SkyPoint
• Opt in to bonus incentive program paid quarterly
• Access to online platform with hundreds of dollars of direct savings each year on everyday purchases, from some of Australia’s biggest retailers
• Laundered uniforms and onsite parking
• Fun and exciting work environment with the best views on the Gold Coast
• To read more on working at SkyPoint, visit our employment website here: https://www.skypoint.com.au/employment/

For your application to be successful, you should have:

• Previous experience within a similar high volume food service or hospitality environment.
• Passion and enthusiasm for delivering an outstanding customer service experience.
• Excellent communication, interpersonal and organisational skills.
• Reliable, self-motivated team player.
• Fun, positive and radiant disposition.
• Ability to deliver consistently high standards of service whilst under pressure in a high volume, fast paced environment.
• Experience working with POS Systems and competent with cash handling.
• Ability to perform manual handling and physically demanding work tasks.
• Hold a current Responsible Service of Alcohol certificate.
• Ability to speak a second language would be highly desirable.

Your new day to day:

The role of a SkyPoint Attendant is to positively engage with our guests and provide service excellence and efficient operations across our Food & Beverage, Events and Guest Services departments. Guest Services provides the first point of contact for our visitors at SkyPoint by welcoming guests in a friendly and professional manner; facilitating front entry, processing entry tickets and generating sales. A beaming smile for a warm welcome is essential!

Once on the observation deck, our Food & Beverage operation provides an all-day dining experience in our Bistro & Bar, whilst our team also maintain a high standard of cleanliness and venue presentation, ensuring an exceptional SkyPoint experience is delivered to our guests.

These positions are available to commence from mid-November 2026 with an end date of early February 2027. Seasonal team members will have the opportunity to apply for any ongoing vacancies at the end of the contract period. Good availability throughout peak holiday periods and flexibility with working hours is essential as weekend, early morning and evening work is involved.

Please note that group interviews for these positions will be held onsite at SkyPoint on Wednesday, 28 October 2026. Shortlisted candidates will be contacted via email to arrange an interview time.

Diversity & Inclusion:

At Dreamworld, WhiteWater World and SkyPoint, we’re committed to creating an inclusive and accessible environment where everyone, guests and Team Members alike, feel valued and respected. We celebrate the cultural and personal differences of our team, representative of the diverse community in which we operate. By drawing on the unique talents and contributions of each individual, we create unforgettable memories for our guests.
Our selection process may include a one-way video interview, face-to-face or group interview, health assessment, reference checks, criminal history check, and verification of your working rights. We are committed to an inclusive and accessible recruitment experience, therefore you will be provided opportunity to advise of any accessibility needs or required accommodations, as you progress through the recruitment process.