F&B Attendant: Rotating Outlets & Growth

Hotel Indigo; Melbourne; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Industry accommodation discounts

Dining discounts from day 1

Job summary

Hotel Indigo Melbourne on Flinders is seeking a Food and Beverage Attendant (Wait Staff) to deliver warm, friendly, and high-quality service across our outlets. You will rotate through Bistrot Bisou, Hotel Lounge, and In-Room Dining, gaining diverse experience while upholding the brand standards.

You will work under the Assistant Restaurant Manager, contributing to a seamless guest experience and a memorable dining journey in a vibrant Melbourne setting.

Qualifications

• Minimum 1 year experience in a hotel, restaurant, or similar setting.
• Current Victorian RSA.
• Full working rights in Australia.
• Experience in a hotel setting highly regarded.
• Excellent guest-focused service in fast-paced environments.
• Knowledge of food & beverage service standards and POS systems.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.

Responsibilities

• Deliver warm, friendly, and professional service to every guest.
• Provide high-quality table service for food and beverages.
• Maintain consistent service standards and sequence of service.
• Maintain presentation throughout the venues.
• Anticipate guest needs and provide prompt service.
• Engage in service recovery when required.
• Know menu items, ingredients, and allergens.
• Know wine, cocktails, spirits, beers, and non-alcoholic beverages.
• Assist with stock monitoring, rotation, and waste reduction.
• Ensure cleanliness and organisation of service areas and tables.
• Build relationships with guests through neighbourhood story and core values.
• Collaborate with other departments for seamless service across the property.
• Process orders and payments using INFRASYS POS with cash-handling procedures.
• Follow confidentiality, safety, and security procedures.
• Understand and represent the IHG brand.

Skills

Guest service

Communication

Team player

Flexible work hours

Attention to detail

Customer-focused

Hospitality knowledge

Education

Victorian RSA

Tools

INFRASYS POS

Job description

Hotel Indigo Melbourne on Flinders is seeking a Food and Beverage Attendant (Wait Staff) to deliver warm, friendly, and high-quality service across our outlets. You will rotate through Bistrot Bisou, Hotel Lounge, and In-Room Dining, gaining diverse experience while upholding the brand standards.

You will work under the Assistant Restaurant Manager, contributing to a seamless guest experience and a memorable dining journey in a vibrant Melbourne setting.