External Sales Consultant

Kent Relocation Group

Sunshine Coast Regional

Remote

AUD 100,000 - 125,000

Full time

8 days ago

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Benefits offered by this job

OTE + uncapped commission

Work from home administration

Training & development

Wellbeing program

Novated leases

Staff discounts

Career progression

Job summary

Kent Removals & Storage is seeking an External Sales Consultant to join our Sunshine Coast team. You will meet customers in their homes, assess relocation needs and craft tailored proposals to close bookings, while managing your own schedule with travel across Queensland as needed.

This role rewards success with an uncapped commission structure and a strong support network. Enjoy autonomy, flexible administration from home, and ongoing training within a recognised relocation brand.

Qualifications

Experience in sales, customer consultations or relationship management.
Strong communication, listening and negotiation skills.
Ability to understand customer needs and recommend solutions.

Responsibilities

Conducting in-home consultations to understand customers' relocation needs.
Preparing accurate estimates and tailored proposals.
Building trust and rapport to convert enquiries into bookings.
Promoting Kent's relocation and storage solutions.
Managing sales pipeline and appointments.
Working with operations and customer service for a seamless experience.
Assisting with service enquiries and resolving concerns promptly.
Achieving sales targets while maintaining service standards.

Skills

Sales experience

Communication

Relationship management

Negotiation

Job description

About the Role:

Build relationships. Help people move. Be rewarded for your success.

Are you a confident, relationship-driven sales professional who enjoys meeting people, working independently and delivering exceptional customer experiences?

Kent Removals & Storage is looking for an External Sales Consultant to join our established Sunshine Coast team.

This is an opportunity to represent one of Australia's most recognised relocation brands, with the support of an experienced team, quality services and strong customer demand.

At Kent, we believe successful selling starts with listening, understanding our customers' needs and providing the right solutions.

If you enjoy being out on the road, building genuine connections and having the autonomy to manage your own day, this could be the role for you.

As an External Sales Consultant, you'll be the face of Kent, meeting customers in their homes, understanding their relocation requirements and helping them plan their next move.

You'll manage your own appointments, develop tailored proposals and guide customers through the sales process, delivering a professional and reassuring experience from the first conversation.

Some of what you'll be doing:

Conducting in-home consultations to understand customers' relocation needs.
Preparing accurate estimates, competitive pricing and tailored proposals.
Building trust and rapport to convert enquiries into confirmed bookings.
Promoting Kent's full range of relocation and storage solutions.
Managing your sales pipeline, appointments and customer follow-ups.
Working closely with operations and customer service teams to ensure a seamless customer experience.
Assisting with service enquiries and resolving customer concerns promptly.
Achieving sales targets while maintaining exceptional service standards.

With a combination of on-the-road appointments and working from home, you'll enjoy the independence to organise your day while remaining connected to a supportive and experienced team.

While based on the Sunshine Coast, you'll also provide leave coverage and sales support across other Queensland locations, including North Queensland, when required. This will involve occasional travel and stays away from home for up to a week at a time to support our teams and customers.

About You:

We're looking for someone who knows how to connect with people, identify opportunities and turn great conversations into successful sales outcomes.

You may come from removals, real estate, automotive, home improvement, logistics or another customer-focused sales environment. What matters most is your ability to build relationships, communicate confidently and deliver results.

What we hope you'll bring:

Experience in sales, customer consultations or relationship management.
Strong communication, listening and negotiation skills.
A consultative approach, with the ability to understand customer needs and recommend solutions.
Good problem-solving skills, spatial awareness and attention to detail.
Confidence working independently and managing a busy appointment schedule.
Strong organisational skills and the ability to prioritise effectively.
A proactive, solutions-focused attitude and motivation to achieve targets.
A genuine commitment to delivering an outstanding customer experience.
A current driver's licence.
Flexibility to travel throughout Queensland, including North Queensland, and stay away from home for up to a week at a time when providing leave coverage.

Removals industry experience is an advantage, but not essential. We'll provide the training, systems and support to help you succeed.

You may not tick every box, and that's okay! We believe in developing our people and providing opportunities to grow. If you're looking for a career rather than just a job, you're in the right place.

About Us:

Kent is an Australian success story that began over 75 years ago, growing from a family business into an award-winning national organisation.

With more than 400 employees and contractors across almost 20 locations, we're much more than trucks and moving boxes.

Our people are at the heart of everything we do. From our experienced relocation teams to our in-house technology and marketing specialists, we're continually investing in better ways of working and delivering exceptional customer experiences.

We combine a proud history with fresh ideas, innovation and a genuine commitment to developing our people.

Benefits:

At Kent, we recognise great performance and invest in our people.

$100,000-$125,000 OTE with uncapped commission - be rewarded for your results.
Genuine work-life balance - enjoy the flexibility of a field-based role with work-from-home administration.
Training and development opportunities - build your skills and grow your career.
Kent CARE Program - supporting employee wellbeing and mental health.
FleetPartners fully maintained novated leases.
Staff discounts on removals and storage services.
Employee recognition incentives, including digital gifts.
An inclusive workplace that values diversity and equality.
Support for women pursuing management careers.
Investment in technology, including bespoke systems developed in-house.
Highly rated onboarding experience to help you get off to a great start.
Internal career opportunities - one in five roles are filled internally.
Diverse business areas offering opportunities to develop and progress.