External Sales Advisor

Ampersand Ltd; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Bonus

Company vehicle (fully maintained)

Superannuation

Job summary

Ampersand Ltd in Melbourne is seeking an External Sales Advisor to convert enquiries into sales of premium window furnishings. You will manage the full sales cycle from initial enquiry to order placement, providing expert advice on blinds and shutters and ensuring an outstanding customer experience.

You’ll conduct consultations, prepare quotes, visit sites, attend trade shows, build relationships with new and existing clients, and collaborate with Marketing and Customer Service to deliver

Qualifications

• Customer-facing sales experience in a consumer-facing environment.
• Experience in home improvement, interiors, or related industries is preferred.
• Ability to conduct consultations and recommend tailored products.
• Proven ability to manage multiple enquiries and opportunities simultaneously.

Responsibilities

• Respond to customer enquiries via phone, email, online channels and in person.
• Conduct consultations and recommend tailored window furnishing solutions.
• Prepare quotes and convert leads into sales.
• Manage the full sales process including order entry and follow-up.
• Build strong relationships with new and existing customers.
• Conduct site visits and attend client consultations where required.
• Represent the business at trade shows and industry events.
• Maintain accurate sales records and pipeline activity in the CRM.
• Collaborate with Marketing and Customer Service to ensure seamless delivery.

Skills

Strong communication

Relationship-building

CRM experience

Proactive mindset

Multitasking

In-home consultations

Tools

CRM software

Digital sales tools

Job description

This business is a fast-growing premium window furnishings brand delivering custom-made blinds and shutters directly to Australian customers.
Combining innovative manufacturing, stylish designs and a factory-direct model, they provides high-quality made-to-measure blinds at exceptional value. With strong demand and continued growth across Australia, the business is expanding its team and looking for a motivated External Sales Advisor to help drive the next phase of growth.

The Role

Reporting to the General Manager, this role is responsible for converting customer enquiries into sales while providing expert advice on Veneta’s range of custom blinds and window furnishings. You will manage the full sales cycle, from enquiry through to order placement and post-sale follow-up, ensuring customers receive an outstanding experience.

Key responsibilities include:

• Responding to customer enquiries via phone, email, online channels and in person
• Conducting consultations and recommending tailored window furnishing solutions
• Preparing quotes and converting leads into sales
• Managing the full sales process including order entry and follow-up
• Building strong relationships with new and existing customers
• Conducting site visits and attending client consultations where required
• Representing the business at trade shows and industry events
• Maintaining accurate sales records and pipeline activity in the CRM
• Working closely with Marketing and Customer Service to ensure seamless delivery

The Business

This business is a fast-growing premium window furnishings brand delivering custom-made blinds and shutters directly to Australian customers.
Combining innovative manufacturing, stylish designs and a factory-direct model, they provides high-quality made-to-measure blinds at exceptional value. With strong demand and continued growth across Australia, the business is expanding its team and looking for a motivated External Sales Advisor to help drive the next phase of growth.

The Role

Reporting to the General Manager, this role is responsible for converting customer enquiries into sales while providing expert advice on Veneta’s range of custom blinds and window furnishings. You will manage the full sales cycle, from enquiry through to order placement and post-sale follow-up, ensuring customers receive an outstanding experience.

Key responsibilities include:

• Responding to customer enquiries via phone, email, online channels and in person
• Conducting consultations and recommending tailored window furnishing solutions
• Preparing quotes and converting leads into sales
• Managing the full sales process including order entry and follow-up
• Building strong relationships with new and existing customers
• Conducting site visits and attending client consultations where required
• Representing the business at trade shows and industry events
• Maintaining accurate sales records and pipeline activity in the CRM
• Working closely with Marketing and Customer Service to ensure seamless delivery

The Candidate

We are looking for someone who is customer focused, commercially driven and confident in a consultative sales environment.
You will ideally have:

• Previous experience in a sales or customer-facing role preferably in-home consultations
• Strong communication and relationship-building skills
• A proactive and results-driven mindset
• The ability to manage multiple enquiries and opportunities simultaneously
• Experience using CRM systems and digital sales tools
• Strong attention to detail and commitment to delivering great customer outcomes

Experience within home improvement, interiors, construction or related industries would be highly regarded

The Opportunity

This is a great opportunity to join a growing and innovative brand within the home improvement sector.
You will be part of a collaborative team environment where you can build strong client relationships while helping customers create beautiful spaces in their homes.

What’s on offer:

• Competitive base salary + super + bonus + fully maintained vehicle
• Supportive and collaborative team environment
• Opportunity to grow with an expanding business
• Work with a premium product range and strong brand reputation