Export Operations - Air & Sea Forwarding

Gibson Freight; City of Melbourne; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Stable position

Growth opportunities

Collaborative team

Job summary

Gibson Freight in Melbourne seeks an Export Operations Specialist to manage air and sea export shipments from start to finish. The role collaborates with clients, overseas partners, and internal teams including transport, warehouse and screening operations.

You will own the export function and contribute ideas to grow the division. Ideal candidates have export freight experience, strong communication, high organisational skills, and a proactive mindset.

Qualifications

• Experience in air and/or sea freight forwarding; export experience preferred.
• Strong customer service and communication skills.
• High level of organisation and attention to detail.
• Proactive, can-do attitude; take initiative.
• Willingness to learn, grow, and take on responsibility.
• Commercial awareness or interest in developing this skillset.
• Current Australian driver’s licence.

Responsibilities

• Manage air and sea export shipments from booking to delivery.
• Maintain strong relationships with export clients.
• Identify and pursue new business and growth opportunities.
• Coordinate freight collections with internal transport teams.
• Prepare accurate and compliant export documentation.
• Liaise with overseas agents to ensure service consistency.
• Negotiate rates with airlines and shipping lines.
• Coordinate with warehouse teams on receivals, loading, and screening.
• Ensure shipments are handled efficiently and commercially.

Skills

Export freight forwarding

Customer service

Organisation

Initiative

Willingness to learn

Commercial awareness

Driver's license

Tools

CargoWise

Job description

Export Operations - Air & Sea Forwarding

Export Operations Specialist – Air & Sea Freight
Melbourne

Gibson Freight (Australia) Pty Ltd

Gibson Freight is an Australian, family-owned & operated International Freight Forwarder and Customs Brokerage company with almost 50 years of industry experience. We are seeking a motivated Export Operations Specialist to join our Melbourne team.

We specialise in international sports, events, and entertainment logistics, supported by a strong International Freight Forwarding division and a loyal base of import and export clients across diverse industries. This is an excellent opportunity for someone who thrives in a fast-paced environment and is looking to take ownership of an export function within a well-established business.

About the Role

This role will suit either an experienced export operator or a developing freight professional ready to take the next step.

As an Export Operations Specialist at Gibson Freight, you will manage air and sea freight export shipments end-to-end while working closely with clients, overseas partners, and internal teams—including our in-house transport, warehouse, and screening operations.

You will be encouraged to take ownership of the export function, contribute ideas, strengthen client relationships, and play a key role in growing the division over time.

Key Responsibilities

• Manage export shipments (air & sea) from booking through to final delivery
• Maintain and build strong relationships with export clients
• Identify and support new business and growth opportunities
• Coordinate freight collections with internal transport teams
• Prepare accurate and compliant export documentation
• Liaise with overseas agents to ensure consistent service delivery
• Negotiate rates with airlines and shipping lines
• Work closely with internal warehouse teams on receivals, loading, and screening
• Ensure shipments are handled efficiently and commercially

Skills & Experience

• Experience in air and/or sea freight forwarding (export experience preferred)
• Strong customer service and communication skills
• High level of organisation and attention to detail
• A proactive, can-do attitude with the ability to take initiative
• Willingness to learn, grow, and take on responsibility
• Commercial awareness or an interest in developing this skillset
• Current Australian driver’s licence

Experience with CargoWise will be highly regarded, though not essential.

Personal Attributes

• Driven, motivated, and eager to take ownership
• Positive attitude with a willingness to learn
• Solutions-focused and adaptable
• Strong team player who can also work autonomously
• Committed to delivering high levels of customer service

What We Offer

• A stable position with a privately owned, Australian company
• Genuine opportunity to grow and shape your role
• Supportive and collaborative team environment
• Exposure to high-profile international sports and entertainment logistics
• Fully integrated operations, including in-house transport, warehouse, and screening capabilities

About Gibson Freight

Gibson Freight (Australia) Pty Ltd is a trusted name in freight forwarding, transport, warehousing and customs brokerage, with a strong presence in international motorsports, entertainment touring, and specialised freight movements.

Location: Melbourne
Website: www.gibsonfreight.com