Experienced Support Worker

Heart-Led Support; Brisbane; On-site; AUD 39,000 - 47,000; Full time

Job summary

Heart-Led Support in Brisbane is seeking two support workers to join a small, consistent team supporting a participant in Coorparoo. We value individuals who show patience, calmness and respect for each person's pace, and who can work autonomously while fitting into a close-knit team.

Experience in aged care or dementia support is a big plus, with training provided if needed. Regular shifts in Coorparoo include evenings and weekends, and extra shifts may be available with other participants to

Qualifications

• NDIS Worker Screening Check is required.
• Blue Card (or equivalent) required.
• First Aid and CPR certification required.
• Driver's licence and a reliable, insured vehicle.
• Full right to work in Australia (we don't offer visa sponsorship).

Responsibilities

• Provide person-centred support in Coorparoo on set shifts.
• Know when to chat and when to give space.
• Help participants with daily activities at their pace.
• Build trust and maintain safety.
• Join a small, consistent team with other participants as needed.

Skills

Calm under pressure

Independent

Good humour

Patient

Reading the room

Non-judgemental

Job description

Fair warning: this one isn't for everyone.

And that's the point. We're looking for two support workers to join a small, consistent team for one of our participants in Coorparoo. We don't want a revolving door of new faces. We want two people who turn up, settle in and build real trust over time. There's plenty more work with our other participants too, if you want it.

Here's the honest bit

The person you'll support is direct. Very direct. He'll tell you exactly what he thinks, and he won't dress it up. If that makes you nervous, this probably isn't your role. If it makes you smile, keep reading.

He values his independence and his own pace. He doesn't need someone hovering, asking twenty questions or filling every silence. He needs someone who knows when to chat, when to give space and when to just be there.

You're our kind of person if you…

• Stay calm and grounded, and don't take hard moments personally
• Read the room and know when to step back
• Are patient and happy to work at someone else's pace
• Respect people's individuality and choices, with no judgement
• Have thick skin, sound judgement and a good sense of humour
• Back yourself and work well on your own

You're probably not the right fit if you…

• Need constant conversation to feel like you're doing your job
• Take participant feedback to heart
• Like to rush, fix or take over

Experience

Aged care or dementia support experience is a big plus. If you don't have it but this ad sounds like you, we'll arrange the training. Personality matters most here.

The shifts

Your regular shifts in Coorparoo:

Wednesday: 5pm to 7pm

Thursday: 8am to 10am and 5pm to 7pm

Friday to Sunday: 5pm to 7pm

Want more hours? There are extra shifts available with other participants, so you can build a roster that works for you.

You'll need

• NDIS Worker Screening Check
• Blue Card
• First Aid and CPR
• Driver's licence and a reliable, insured vehicle
• Full right to work in Australia (we don't offer visa sponsorship)

Why Heart-Led Support?

We're in this to make a difference, not to fill rosters. You'll have a team that backs you and the freedom to build real rapport, working within each participant's plan.