Experienced Strata Manager

Grady Strata and Facilities Pty Ltd; Canberra; On-site; AUD 90,000 - 120,000; Full time

Job summary

Grady Strata & Facilities Pty Ltd – Canberra ACT is seeking an experienced Strata Manager to oversee an established portfolio of approximately seven strata complexes. You will build strong client relationships, manage budgets, coordinate maintenance and attendance at committee meetings, and work closely with on-site Building Managers.

We value proactive, collaborative professionals who can focus on delivering outcomes for Owners Corporations and Executive Committees, while leveraging our support

Qualifications

• Proven strata portfolio management experience.
• Solid understanding of strata legislation and processes.
• Excellent written and verbal communication skills.
• Ability to manage competing priorities and deadlines.

Responsibilities

• Manage day-to-day requirements of portfolio of ~7 complexes.
• Build relationships with Owners Corporations and Executive Committees.
• Prepare for and attend Executive Committee and general meetings.
• Oversee maintenance, repairs and contractors, and coordinate with on-site Building Managers.
• Respond to owner and committee enquiries and manage records.

Skills

Strata management

Client relations

Budgeting

Communication

Team collaboration

Tools

MS Office

Job description

Grady Strata and Facilities Pty Ltd – Canberra ACT

Manage approximately 7 complexes | Strong team support | Business-hours meetings | Award-winning agency

Grady Strata & Facilities is looking for an experienced Strata Manager to join our team and manage an established portfolio of approximately 7 complexes.

If you're an experienced Strata Manager looking for a supportive environment where you can focus on proactive portfolio management, strong client relationships and delivering great outcomes, we'd love to hear from you.

Why Grady?

At Grady, we believe Strata Managers should be able to focus on managing their buildings and clients - not be overwhelmed by administration and competing demands.

Our business has been deliberately structured to provide strong support to our Strata Managers, including:

A dedicated Administration Management Team, including a highly successful approach to managing levy arrears

A dedicated Accounts Management Team

Leave coverage, so you can properly switch off when you're away and return without a backlog of emails and tasks

On-site Building Managers who work closely with the Strata Manager

Regular Strata Manager and Building Manager meetings to discuss the building and progress outstanding matters

Regular training days and conferences, including sessions with industry experts

A supportive and collaborative team environment

Business-hours Executive Committee meetings

Our on-site Building Managers are an important part of how we proactively manage our complexes.

The Building Manager provides the eyes and ears on the ground for the Strata Manager, identifying issues, actioning works and coordinating quotes and reports where required.

The Strata Manager and Building Manager meet at least fortnightly to discuss the building, outstanding matters and progress.

This close working relationship, combined with our dedicated Administration and Accounts Management teams, allows our Strata Managers to spend more time actively managing their portfolios and clients, rather than constantly reacting to the next email, phone call or maintenance issue.

About the role

As a Strata Manager, you will be responsible for managing an established portfolio of approximately 7 strata complexes.

Your responsibilities will include:

• Managing the day-to-day requirements of your portfolio
• Building strong relationships with Owners Corporations and Executive Committees
• Preparing for and attending Executive Committee and general meetings
• Managing maintenance, repairs and contractors
• Working closely with your on-site Building Managers
• Responding to owner and committee enquiries
• Managing correspondence, records and documentation
• Preparing budgets and financial information
• Ensuring compliance with relevant strata legislation and requirements
• Following up actions and ensuring matters are progressed
• Working collaboratively with our Administration and Accounts Management teams
• Providing proactive advice and management to your clients

About you

We're looking for an experienced Strata Manager who:

• Has proven experience managing a strata portfolio
• Has a strong understanding of strata legislation and processes
• Is organised and able to manage competing priorities
• Has excellent written and verbal communication skills
• Is confident dealing with committees, owners and contractors
• Takes ownership and follows matters through to completion
• Is proactive rather than reactive
• Builds strong and professional client relationships
• Enjoys working as part of a team
• Values ongoing professional development

About Grady Strata & Facilities

Grady Strata & Facilities has been operating for more than 10 years and has grown to a team of 44 people, managing 48 complexes across Canberra.

We have built our business around providing professional strata and facilities management while creating a supportive environment for our people.

We are proud to have been recognised in 2026 with:

REIACT Strata Management Agency of the Year
REIACT Sustainability Leadership Award – Agency

We continue to invest in our people through regular training days, conferences and access to industry experts.

A better way to manage strata

We don't believe a good Strata Manager should have to do everything themselves.

Smaller portfolios. Dedicated administration and accounts teams. On-site Building Managers. Regular professional development. Genuine leave coverage.

Together, these provide our Strata Managers with the support to actively manage their buildings and clients rather than constantly react to problems.

If you're an experienced Strata Manager looking for a supportive team, manageable portfolio and a better-supported way of working, we'd love to hear from you.