Experienced Florist

Matildas Flowers; City of Melbourne; On-site; AUD 45,000 - 65,000; Full time

Job summary

Matildas Flowers in Melbourne is seeking a passionate Florist to join our team. You will design fresh arrangements, provide expert customer service, and ensure high presentation standards in a fast-paced retail environment.

You should have strong floral design skills, knowledge of flower care, and the ability to work weekends. This role offers creative expression, learning opportunities in a busy studio, and daily collaboration with a friendly team.

Qualifications

• Experience as a florist in retail or studio settings.
• Strong floral design skills with creativity and precision.
• Excellent customer service and communication abilities.
• Ability to work efficiently in a fast-paced environment.

Responsibilities

• Design and create fresh floral arrangements, bouquets, and bespoke pieces for all occasions.
• Consult with customers to understand floral needs and provide professional advice.
• Prepare quotes for custom floral arrangements, weddings, events, and sympathy tributes.
• Process and manage in-store, phone, and online orders.
• Provide exceptional customer service and build strong relationships.
• Maintain stock and care for flowers to ensure quality and longevity.
• Keep workspace and store presentation clean and organised.
• Assist with merchandising, displays, and seasonal promotions.

Skills

Floristry

Customer service

Attention to detail

Teamwork

Time management

Job description

We are seeking a passionate and experienced Florist to join our team. The successful candidate will have a creative eye for design, excellent customer service skills, and a strong knowledge of fresh flowers and floral arrangements. This role involves creating beautiful floral designs for all occasions, maintaining high presentation standards, and providing exceptional service in a fast-paced environment.

Key Responsibilities

• Design and create fresh floral arrangements, bouquets, and bespoke pieces for all occasions.
• Consult with customers to understand their floral needs and provide professional advice and recommendations.
• Prepare accurate quotes for custom floral arrangements, weddings, events, corporate functions, and sympathy tributes.
• Process and manage in-store, phone, and online orders.
• Provide exceptional customer service and build strong customer relationships.
• Prepare, process, and care for fresh flowers and plants to ensure quality and longevity.
• Maintain a clean, organised, and visually appealing workspace and store presentation.
• Receive and manage stock deliveries, including flower conditioning and inventory control.
• Work collaboratively with team members to meet daily production requirements and customer expectations.
• Assist with merchandising, displays, and seasonal promotions.

Skill & Experience

• Previous experience working as a florist in a retail or studio environment.
• Strong floral design skills with creativity and attention to detail.
• Excellent knowledge of flowers, foliage, and flower care techniques.
• Exceptional customer service and communication skills.
• Ability to work efficiently in a fast-paced environment and manage multiple tasks.
• Reliable, organised, and able to work independently and as part of a team.
• Flexibility to work weekends and during busy seasonal periods.
• A genuine passion for floristry and creating memorable customer experiences.